special assignment clerk fedex salary

FEDEX GROUND Special Assignment Clerk Salary in the United States

How much does an Special Assignment Clerk make at companies like FEDEX GROUND in the United States? The average salary for Special Assignment Clerk at companies like FEDEX GROUND in the United States is $39,221 as of October 25, 2023, but the range typically falls between $34,666 and $43,776 . Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

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What does an Special Assignment Clerk do at companies like FEDEX GROUND?

Job summary.

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone • Reviews, researches and/or enters data in various systems to support respective functional area • Compiles data and provides various regular and adhoc reports to management for review and determination • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review • Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax • Software skills, including use of Microsoft Office software and web-based applications • Customer service skills necessary to effectively and professionally respond to requests • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

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Browse Special Assignment Clerk Jobs in Major Cities

• Special Assignment Clerk, Washington, DC
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• Special Assignment Clerk, New York, NY
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• Special Assignment Clerk, Dallas, TX

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Special Assignment Clerk average salary in the USA, 2023

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When you join FedEx Ground, medical, prescription drug, dental and vision benefits are available, beginning day one, whether you are a part-time or full-time employee.

Join FedEx Ground and we will help you invest in your future on day one!

Are you working towards a college degree or attending a trade, vocational or technical school, or are you thinking about going back to school? FedEx Ground will cover your tuition up to $5,250 per year. With no lifetime maximums while you are with us, you’ll be on the path to achieve your goals.

Plus, take your education reimbursement dollars even further with the exclusive employee tuition discount at Robert Morris University. Their online options allow you to take classes from anywhere!

FedEx Ground offers both a Pension and a 401(k) Plan

Pension Plan: enrolled automatically in the Plan's Portable Pension Account upon attaining age 21 and completing one year of service in which you are credited with at least 1,000 hours

Retirement Savings Plan (RSP) - 401k: employees become eligible to participate in the 401(k) Plan after one month of service and reaching age 21

Company Match:

• 100 percent on the first 1 percent of eligible earnings you contribute
• 50 percent on the next 5 percent of eligible earnings you contribute

\nEmployees can select medical, dental and vision benefits for themselves and eligible dependents upon employment. \n Medical: Consumer Premier and Consumer Choice plans administered by Anthem Blue Cross or Cigna. Dental: PPO and Dental Assistance plans administered by Cigna. Vision: Benefits administered by Davis Vision. Prescription Drug: Benefits administered by OptumRx. Employee Assistance Program (E.A.P.) / People Help: Program administered by Cigna Behavioral Health. Provides services for short-term counseling, and Mental Health/Substance Abuse benefits. Health Care Flexible Spending Account / Dependent Care Flexible Spending Account: Administered by WageWorks. Allows employees to set aside money from his/her paycheck on a pre-tax basis to pay for eligible health care expenses incurred by the employee and/or his/her eligible family members, and/or dependent day care expenses, respectively.

Non-package handler aemployees are eligible for the program upon employment.

Part-time Admin/Clerk employee Reimbursement Limit

Up to $1,500.00 per calendar year (for eligible expenses)

Part-time Non-Admin/Clerk employee Reimbursement Limit

Up to $2,500.00 per calendar year (for eligible expenses)

Full-time Non-package handler employee Reimbursement Limit

Up to $5,000.00 per calendar year (for eligible expenses)

All full-time and part-time non-package handler employees are eligible to accrue vacation.

Vacation time is credited on the 15th of each month. New hired or newly eligible employees must have an effective date on or before the 15th in order to receive credit for the month in which they were hired.

*Seasonal employees, interns/co-ops, and temporary employees are not eligible to earn vacation.

Non-package handler employees are eligible to receive holiday pay* upon employment, and will enjoy up to 6 paid holidays a year

Labor Day, Memorial Day, 4th of July, Thanksgiving Day, Christmas Day, New Year’s Day

*Part-time Non-Package Handler Employees:\nHoliday pay is based on the scheduled standard hours to work per week\nExample: 25 hours per week / 5-day week = 5 hours of holiday pay

When joining FedEx Ground, once you have one month of service and are at least 21 years old, you can enroll in the company’s 401(k) plan. With a generous employer match of up to 8% when you contribute, saving for retirement has never been easier!

There is more to life at FedEx Ground than work. Whether it is managing priorities, creating more time for fun or managing what comes at you, FedEx Ground provides a company-paid benefit immediately to its employees and their dependents. We’re here to help you through life’s issues, including everyday needs and one-of-a-kind challenges. \nStarting on day one, Employee Assistance Program (EAP) benefits are available to help you and your family find a solution and restore your peace of mind, even if you’re not enrolled in FedEx benefits. Just when you think you have it figured out, along comes a challenge. But whether those challenges are big or small, the EAP is there. Coverage includes up to eight face to face visits per issue with a counselor at no cost to you and is extended to your household members.

When you join FedEx Ground, depending on your position, you will be paid weekly or semi-monthly. Need a place for your money? The FedEx Employees Credit Association has options for you regardless of your credit history from no fee checking accounts with mobile deposit, to savings accounts, no annual fee credit card and credit counseling available. Once a member, always a member! Family members can join too!

Love discounts? Whether you’re planning a week-long getaway or just going out to eat, as a FedEx Ground employee, all kinds of discounts will be available to you. Exclusive offers available to employees include FedEx shipping discounts and deals on cell phone plans, restaurants, hotels, entertainment and more.

Everyone needs a vacation! At FedEx Ground, employees are eligible to earn up to three weeks’ vacation at time of hire and can earn five weeks’ vacation after reaching 20 years of service. Can’t use it all? Employees can carry over up to five days of their earned and unused vacation into the first quarter of the new fiscal year.

Whether you are celebrating a holiday or need time off, whether planned or unplanned, employees receive up to six paid holidays and three personal days per year. The six paid holidays include:

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FedEx Express is accepting new profiles only for pilot job seekers who meet basic minimum qualifications for FedEx Express pilot positions.  Please note that submitting a profile or meeting basic minimum qualifications does not indicate that FedEx Express has or will consider you an applicant for employment.

Please review and affirm that you meet the following qualifications:

Do you have a commercial Pilot Certificate with Multi-engine and Instrument rating (without limitations)?

Do you have a current ATP Certificate?

Do you have the ability to pass FAA mandated drug screen?

Do you meet requirements for and currently hold First Class Medical certification or a Military Flight Physical?

Do you have 20/20 correctable vision?

Do you possess a Bachelor's Degree from an accredited college or university?

Are you legally authorized to work in the U.S.?

Are you eligible for rapid visa issuance, issued by offices in the United States to fly to any FedEx Express international destination?

Are you eligible for issuance of U.S. Security Clearance?

Are you eligible to work in the United States now and in the future without requiring sponsorship for employment such as H-1B visa status?

Do you have at least 1500 hours total fixed-wing time as PIC or SIC in multi-engine turbo-prop or jet A/C or combination thereof.

Are your certificates and ratings issued by the U.S. Federal Aviation Administration?

FedEx Express Pilots must be granted security clearance to access Security Areas [SIDA] of airports and are subject to the requirements of 49 Code of Federal Regulations (CFR) Part 1544. These requirements include employment history and criminal background checks, including a FBI fingerprint based criminal history check. This position also requires a Radio Telephone Operators License. The authority for collecting this information is 49 U.S.C. Sections 114 and 44936.

Please review the following list of disqualifying offenses and certify that you have not , during the past 10 years, been convicted or found not guilty by reason of insanity of any of the following disqualifying offenses. A conviction includes any finding of guilt, plea of guilty, plea of nolo contendre or plea of no contest:

• Forgery of certificates, false marking of aircraft, and other aircraft registration violation;
• Interference with air navigation;
• Improper transportation of a hazardous material;
• Aircraft piracy;
• Interference with flight crew members or flight attendants;
• Commission of certain crimes aboard aircraft in flight;
• Carrying a weapon or explosive aboard aircraft;
• Conveying false information and threats;
• Aircraft piracy outside the special aircraft jurisdiction of the United States;
• Lighting violations involvinlg transporting controlled substances;
• Unlawful entry into an aircraft or airport area that serves air carriers or foreign air carriers contrary to established security requirements;
• Destruction of an aircraft or aircraft facility;
• Assault with intent to murder;
• Kidnapping or hostage taking;
• Rape or aggravated sexual abuse;
• Unlawful possession, use, sale, distribution, or manufacture of an explosive or weapon;
• Armed or felony unarmed robbery;
• Distribution of, or intent to distribute, a controlled substance;
• Felony arson;
• Felony involving a threat;
• Felony involving:
• Willful destruction of property;
• Importation or manufacture of a controlled substance;
• Dishonesty, fraud, or misrepresentation;
• Possession or distribution of stolen property;
• Aggravated assault;
• Bribery; or
• Illegal possession of a controlled substance punishable by a maximum term of imprisonment of more than 1 year
• Violence at international airports;
• Conspiracy or attempt to commit any of the aforementioned criminal acts.

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Fedex ground talent network, to search for other opportunities with fedex ground, visit groundwarehousejobs.fedex.com, safety above all.

We recognize the trust you place in us when we deliver to your doorstep, shipping dock or place of business. That’s why we want to keep you informed on the actions we are taking to keep you – and our team members – safe amidst the COVID-19 outbreak. See the latest updates and answers to frequently asked questions. SEE COVID-19 FAQS Life at FedEx Ground At FedEx Ground, we believe that inclusion makes us better. A diverse and an inclusive culture is good for business because it increases engagement, morale, productivity, quality, profitability, creativity, and innovation. Below are a few examples of our efforts.

Diversity and inclusion at FedEx connects people and possibilities to deliver a better future for team members, customers, suppliers and communities.

Women in Leadership

FedEx Ground hires and promotes based on merit, accomplishments and skillsets - regardless of gender. We invest in our employees and offer talent development opportunities. To ensure a sustainable female leadership pipeline, development offerings are augmented by programs targeted toward women in leadership.

Individuals with Disabilities

At FedEx Ground, we believe that all individuals have the right and ability to succeed, grow and prosper. In 2015, Life's Work of Western Pennsylvania honored FedEx Ground with the Joseph F. Mulach, Jr. Award. The award recognizes people and organizations that help make life more meaningful for individuals with disabilities.

Social Responsibility

FedEx Ground cares for its employees and contractors and the communities in which we live and work. In addition to corporate philanthropy and employee volunteerism, we develop strategic relationships with charitable organizations that share our values.

Military Veterans

The FedEx culture begins where all good company cultures should – with people. Our PSP (People, Service, Profits) business philosophy is anchored in the teamwork you’d recognize from your military days. At FedEx, we have military principles and ideals imbedded in our DNA. Discover what this can mean for your career.

Diversity and Inclusion

FedEx Ground hires and promotes based on merit, accomplishments and skillsets—regardless of gender. We invest in our employees and offer talent development opportunities. To ensure a sustainable female leadership pipeline, development offerings are augmented by programs targeted toward women in leadership.

At FedEx Ground, we believe that all individuals have the right and ability to succeed, grow and prosper. In 2015, Life’s Work of Western Pennsylvania honored FedEx Ground with the Joseph F. Mulach, Jr. Award. The award recognizes people and organizations that help make life more meaningful for individuals with disabilities.

Learn about Benefits

Medical dental & vision, tuition reimbursement, paid time off, paid holidays, retirement plans, work-life balance, additional discount / benefits.

There is more to life at FedEx Ground than work. Whether it is managing priorities, creating more time for fun or managing what comes at you, FedEx Ground provides a company-paid benefit immediately to its employees and their dependents. We’re here to help you through life’s issues, including everyday needs and one-of-a-kind challenges. Starting on day one, Employee Assistance Program (EAP) benefits are available to help you and your family find a solution and restore your peace of mind, even if you’re not enrolled in FedEx benefits. Just when you think you have it figured out, along comes a challenge. But whether those challenges are big or small, the EAP is there. Coverage includes up to eight face to face visits per issue with a counselor at no cost to you and is extended to your household members.

Employees can select medical, dental and vision benefits for themselves and eligible dependents upon employment. Medical: Consumer Premier and Consumer Choice plans administered by Anthem Blue Cross or Cigna. Dental: PPO and Dental Assistance plans administered by Cigna. Vision: Benefits administered by Davis Vision. Prescription Drug: Benefits administered by OptumRx. Employee Assistance Program (E.A.P.) / People Help: Program administered by Cigna Behavioral Health. Provides services for short-term counseling, and Mental Health/Substance Abuse benefits. Health Care Flexible Spending Account / Dependent Care Flexible Spending Account: Administered by WageWorks. Allows employees to set aside money from his/her paycheck on a pre-tax basis to pay for eligible health care expenses incurred by the employee and/or his/her eligible family members, and/or dependent day care expenses, respectively.

*Part-time Non-Package Handler Employees: Holiday pay is based on the scheduled standard hours to work per week Example: 25 hours per week / 5-day week = 5 hours of holiday pay

There is more to life at FedEx Ground than work. Resources are available through LifeCare to help in managing priorities, creating more time for fun and a sense of balance. This company-paid benefit is available immediately to FedEx employees and is designed to offer employees and their dependents winning solutions for virtually any life issue, including everyday needs and one-of-a-kind challenges.

Employees of FedEx Ground, enjoy exclusive discounts and additional benefits.

Benefits Disclaimer

Please note that information on this website is a summary of our benefits. The information contained here is subject to the detailed provisions of the plan documents, summary plan descriptions, and corresponding documents. Information here does not alter, modify, or otherwise change the controlling plan documents or summary plan descriptions in any way, nor do any rights accrue by reason of any statements or omissions; of any statement on this website.

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Interested in FedEx Ground, but not ready to apply or having a hard time finding your ideal position? Join our talent network while you explore. We are looking forward to learning more about you.

Reasonable accommodations are available for qualified individuals with disabilities and throughout the application process. FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

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