structure of a business development plan

Write a business development plan

Now that you’re in the growth stage of your business, set things in motion with a business development plan.

A business development plan sets goals for growth and explains how you will achieve them. It can have a short-term or long-term focus. Review and revise your plan as often as you can. And keep building on it as your business evolves.

How to write a business development plan

Your business development plan is your roadmap to growth, so make it clear, specific and realistic.

What to include in a business development plan

• Opportunities for growth: Identify where growth will come from – whether it’s in creating new products, adding more services, breaking into new markets, or a combination of these.
• Funding plan: Determine how you’ll fund your business growth. How much capital do you already have? How much more do you need and how will you get it? Check out our guide on financing your business.
• Financial goals: Work out what revenue, costs and profits you’ll have if things stay the same. Use those numbers as a basis for setting new, more ambitious financial goals.
• Operational needs: Identify what things about your business will need to change in order to achieve growth. Will you need extra people, more equipment, or new suppliers?
• Sales and marketing activities: Figure out what sales and marketing efforts will effectively promote growth and how these efforts will change as the business gets bigger and better. Make sure your sales and marketing plan is sturdy enough to support your growing business.
• Team needs: You may need people to take on some of the tasks you’ve been doing. Think about what parts of running the business you enjoy most – and you’re good at – and what parts you might want to delegate to others. And give some thought to the culture you want to develop in your business as it grows. Check out our guide on hiring employees.

A sample business development plan

Avoid these common business development mistakes.

• Thinking short-term instead of long-term
• Underestimating how much money it will take to grow
• Not budgeting enough money to cover the costs of growth
• Focusing on too many growth opportunities: think quality, not quantity

Micro-planning can keep you focused

You may want to create some micro-plans for specific growth projects so their details don’t get overlooked. And you can build in some KPIs to measure your progress and successes. As your business grows, take note of your progress and make periodic adjustments to your business development plan to make sure it’s still relevant.

Support is out there

Remember you’re not the first to go through this. Seek out mentors, advisors or other business owners who can help you with your planning. Your accountant or bookkeeper may also be able to help or point you in the direction of the right people.

Xero does not provide accounting, tax, business or legal advice. This guide has been provided for information purposes only. You should consult your own professional advisors for advice directly relating to your business or before taking action in relation to any of the content provided.

Growing your business

Are you ready to drop the hammer and take your business to the next level? Let’s look at how to grow.

Before you leap into growth, reflect on where you’ve come from. Find out the stage of business growth you’re at.

Understanding your business performance will help you grow. Check out common examples of small business KPIs.

Increasing sales revenue is one obvious way to help grow your business. But how do you sell more?

You can grow your business by selling more things to more people, or fewer things to fewer people. Let’s look at how.

You’re all set to grow your business. But there’s so much to keep track of. Xero’s got resources and solutions to help.

Download the guide to growing your business

Learn how to grow a business, from planning to expansion. Fill out the form to receive this guide as a PDF.

Privacy notice .

Start using Xero for free

Access Xero features for 30 days, then decide which plan best suits your business.

• Included Safe and secure
• Included Cancel any time
• Included 24/7 online support

Or compare all plans

🔔 Important Update: on February 12th we will implement a price increase on all the courses. Supercharge your career with our Business Development Courses at current rates.

• Train your team
• Log in Find courses

Business development plan: A step-by-step approach

• This is some text inside of a div block.

A good business development plan can set you up for success. Learn how to create your own from scratch with zero experience!

If you’re just starting with business development , chances are that you’re a little confused about how you should do it. I got lost many times during my entrepreneurial journey. One of those moments was when I had to write a business development plan for the first time.

Now, the main problem was that I didn’t have a clue about what a business development plan was to start with. And of course, when I started digging, I got even more confused. I found a lot of information online, but nothing that would tell me how to do it step-by-step.

So after some years of trying and failing, I finally found my way to deal with it and build my own business development plan.

Below I’ll explain how to write a business development plan and what information you should include in practical terms. But first, let’s define what a business development plan is.

What is a business development plan?

A business development plan is a document that helps you implement your business development strategy in a step-by-step method. It involves a lot of research on the market and customers. But also, other aspects such as your competitors and buyer persona.

So, a business development plan is a detailed summary of important steps you’re going to take to grow your business. One key aspect to remember is that a business development plan is a LIVING document. This means that you have to update your plan continuously based on new information about your ecosystem.

This helps you strategize better but also ensures that it’s a document of quality insights.

A business development plan is divided into two main parts:

• Research: in the research phase, you learn more about your market, customers, and competitors.
• Action: you use your research and put it into action. Specifically, this translates into creating a value proposition, and content, and experimenting with ideas.

You can download our template for free at this link .

Step 1: Organize your business development plan

I’m a fan of organizing information in a structured, intuitive, and efficient way. Although it may sound basic, the first thing you should think about is to have a proper file you can consult on a daily basis.

It doesn’t have to contain every piece of information. Keep it simple by including only essential and key facts that will help you build an effective business development machine. Your business development plan needs to be easily accessible and quick to consult.

In this sense, you don’t need to get fancy and start looking for the latest software that promises you great time savings. Stick to something basic yet powerful. Google Sheets is your best ally when it comes to your business development plan.

So, the main goal of a business development plan is to keep information structured so that you can spot growth opportunities easier.

You can download our template for free at this link and start your business development plan.

Step 2: Market research

Market research is a stepping stone in a business development plan. It’s an activity to gather more information about customers’ preferences and needs. Many companies overlook this step thinking that their intuition will guide them through their challenges. Intuition can be helpful, but it’s still essential to know your customers better using research and data.

After all, most ideas start off from intuition. However, basing an entire plan on assumptions is never a smart strategy to use in business development. So, do your homework and make sure you always take educated guesses before starting to work on your business development plan.

Market research takes into account 3 variables . These will tell you the realistic size of the market you’re trying to target.

1 – Total Addressable Market or Total Available Market (TAM)

The TAM takes into account the entire market you’re operating in and basically tells you how much annual revenue there is available for your product or service.

Now, finding this information can be the first bummer. To me at least, it sounded quite impossible to find out. Later, I figured that there are many people out there that dedicate their life only to market research.

You can use Google to find out this information. But of course, you first need to know what you’re looking for. The information you need, in this case, is basically knowing how many companies or people would benefit from your product or service.

You also want to know how many companies operate in your exact space both in terms of services and geography. To get relevant market news, try Googling “your industry market trends”, “your market report”, or “your industry report”.

Many big consultancy groups and governmental institutions dedicate a lot of time to this type of research. It’s a good and reliable starting point.

PRO TIP: Choose your sources very carefully. You’ll find a lot of random information, learn to filter out what you’re reading.

2 – Total Served Market (TSM)

Once you know how big your market is, you need to check how much of it is already served by your competitors.

In this case, the information you’re looking for is all about your competition. You should ask yourself first how many of them you have.

Then you need to find out how well they’re doing and start hunting for as much intelligence as possible.

The info you need to look for is how many clients your competitors claim to have, what revenue they generate, and where they are present.

First, Google keywords to identify your competitors. Right after that, you can start digging deeper into their websites and find detailed info.

Bigger competitors will most likely have good press coverage. Read these articles to gather more insight.

Last, don’t overlook the importance of customer review websites. Customers can uncover many relevant details that your competitors don’t want to reveal. And of course, make use of technology to make the most out of your research.

3 – Serviceable Obtainable Market (SOM)

The last step in your market research is to quantify how much you can realistically obtain with your business development effort.

Your SOM is your share in the market. So, to put it simply, it’s not possible to have an entire market buy only your products and services. There is a specific customer base that will buy from your company . So, your SOM refers to your market share and the people that can become your customers if they see a benefit from your products or services.

SOM takes into account your brand awareness, market insights, but also competition. It helps you forecast potential earnings and also gain customers. Based on the research, you become aware of what your competitors are offering to the market. Moreover, you will be able to tailor your products and services to meet the needs and preferences of your customers.

Step 3: Competitor analysis

The third step to do when creating your business development plan is to do a competitor analysis . So far, I discussed market research and how it helps you get to know the preferences of your target audience better. But, to grow your business sustainably and profitably, it’s vital that you analyze your competitors as well.

First, figure out who your direct and indirect competitors are. So, in a Google search, we try to identify or find the ID of each company that competes in your market. This can be found in the website’s ‘About us’ section. Then, the aim is to find key personalities such as managers and executives, and so on.

Once you have this information, you can move on to products and services. You can find this on your competitor’s website as well. This specific section defines what the company specializes in. You can use this information to compare your products to those of your competitors and try to find ways to improve them.

Continue by checking their clients, and the pricing they offer for their products and services.

PRO TIP: Read the customer reviews of your competitors to spot their strengths and weaknesses. Use the insights to improve your offer.

Step 4: Customer research

After identifying your market share, you can start thinking of what kind of customers within this segment, you are trying to sell your products and services to.

The best way to tackle this is by running proper customer research that will provide you with your Ideal Customer Profile and Buyer Persona.

This is the part I like the most because it really helps you understand who you’re talking to. But how do you do it? First, if you already have some customers, start analyzing them. You want to gather more information on who they are, what they do, and their habitual traits.

For example:

• What job titles do these people have?
• How old are they?
• What communication tools do they use?
• Where do they hang out?
• What are their personalities like?
• What are their challenges?
• What do they do in their daily lives?

You can find all this info by simply checking social media profiles. Really, just by observing their social media platforms, you can get to know them in-depth! Take some time to check a few ones (at least 10) and you’re going to start seeing patterns.

Then, check some job descriptions about the people you’re targeting. This will highlight what are their professional responsibilities and how your product or service can help them. Last, it’s always advisable to run a survey.

Step 5: Build your Buyer Persona

Right after having run your customer research, you can now create your buyer persona.

The buyer persona is a semi-fictional representation of your ideal customers based on data and research,

In your buyer persona, you need to include all the relevant information you found through your customer research. It should look like something below:

Step 6: Value Propositions

The customer research concludes the research part of your business development plan. Now it’s time to put your insights into action and start building your business development strategy .

The first valuable asset you need to build is a value proposition.

A value proposition is the value your customers get should they choose to buy your products and services

The value proposition helps you communicate your value as a company and you can use it on your website, sales calls, social media posts, etc. Having a clear value proposition will help you attract the right audience and persuade potential customers to work with you.

Of course, a good value proposition is based on that, and if you followed all the steps, you should have all the insights you need.

To build a value proposition we will use the Job-To-Be-Done framework. This helps you identify what are the responsibilities of your buyer persona when they’re doing their job.

For example, a typical responsibility for a recruiter is to find the right talent .

Second, consider the pains and gains of your customers. Customers’ emotions are usually the reason behind their buying decisions. They influence their preferences, frequency of buying, and also which companies they buy from.

Especially the challenges are a crucial element in your value proposition because you can immediately link your solution to a concrete pain that your customers are facing.

For example, let’s go back to the example of the recruiter. We know that one main responsibility of a recruiter is to find talent. One major challenge for recruiters is to have enough time to process all the CVs they receive daily.

Now, let’s assume you work for a company that provides recruitment software that can automate CV screening.

A good value proposition, in this case, would sound like this:

Save 70% of your CV screening time using our recruitment software

Step 7: Content plan

Once you have your value proposition, the next step is to share it with your target audience. That’s when having a content plan becomes a must.

A content plan helps you strategize the type of information you want to feed your audience. It also helps you select the channels on which you should build your presence.

For content to be effective, you need to have a clear idea of your target audience when you write posts/emails, or articles. So, always consult your buyer persona before creating content.

Just like the value propositions, effective content revolves around the pain point you identified earlier. Use them to get the attention of your audience and provide valuable information that helps them alleviate these pains.

This will help you establish yourself as a valuable resource and when they will want to solve their issues, you’ll be the first to pop into their minds.

Step 8: Experiments

The last step in your business development plan is all about creativity and finding opportunities. This is the moment in which we create experiments to validate some of our business assumptions. Your experiment should be ideas that you think will bring sustainable growth to your company.

Once you identify some ideas, define some goals and set up the methodology you will follow to run this experiment. For example, if you heard of a new social media and you think your audience might be on it, build an experiment to validate if this is true and if it can bring you results.

Attach a goal to this idea, for example, generating 10 qualified leads on this new channel.

Then decide for how long you will run the experiment – ideally a couple of weeks. Once the experiment is over analyze what happened. If the experiment was successful, you need to scale this activity. If not, take the learnings for further improvements.

Read this article with 10 business development examples to have some ideas on how to implement your strategy.

The business development plan is a key document that helps you map your ecosystem and strategize your business development efforts .

It consists of a research part and an action part. In the first part, you analyze your market, competitors, and customers. In the second, you use your insights to build value propositions, content plans, and experiments.

The business development plan is a live document, so you have to update it every time you have new insights. Of course, you have to use it in your daily operations to make sure you’re on the right track.

The business development plan is one of the assets you will build during our training. Would you like to shake up your business development career and work in a more structured way? Then join our next cohort .

Last, if you are a company wanting to train your business development team, our custom training solutions are the best way to take your team to the next level.

Want to stay informed?

Explore our related blog posts.

+10 Best Business Development Training & Courses in 2024 - with Certification

Expand your business skills with our selection of the top 10 business development courses and certifications in 2024.

10 Business Development Examples

Business development examples to show you different applications of business development. All the examples are based on real-life cases.

10 Common business development activities

Common business development activities you should be doing. Check this shortlist to organize your work, improve productivity and get results.

• Search Search Please fill out this field.

What Is Business Development?

• Understanding the Basics
• Areas of Development
• The Process
• Creating a Plan
• Skills Needed

The Bottom Line

• Small Business
• How to Start a Business

Business Development: Definition, Strategies, Steps & Skills

Why more and more companies worldwide are embracing this planning process

In the simplest terms, business development is a process aimed at growing a company and making it more successful. That can include seeking new business opportunities, building and sustaining connections with existing clients, entering strategic partnerships, and devising other plans to boost profits and market share.

Key Takeaways

• The overarching goal of business development is to make a company more successful.
• It can involve many objectives, such as sales growth, business expansion, the formation of strategic partnerships, and increased profitability.
• The business development process can impact every department within a company, including sales, marketing, manufacturing, human resources, accounting, finance, product development, and vendor management.
• Business development leaders and team members need a wide range of both soft and hard skills.

How Business Development Works Within an Organization

Business development, sometimes abbreviated as BD, strives to increase an organization's capabilities and reach in pursuit of its financial and other goals. In that way, it can impact—and also call upon the specialized skills of—a variety of departments throughout the organization.

As the financial services giant American Express puts it, "When it comes to organizational growth, business development acts as the thread that ties together all of a company's functions or departments, helping a business expand and improve its sales, revenues, product offerings, talent, customer service, and brand awareness."

For example:

Sales and Marketing

Sales personnel frequently focus on a particular market or a particular (set of) client(s), often for a targeted revenue number. A business development team might assess the Brazilian market, for example, and conclude that sales of $1.5 billion can be achieved there in three years. With that as their goal, the sales department targets the customer base in the new market with their sales strategies.

Business development often takes a longer-range perspective in setting goals than many sales departments have in the past. As the Society for Marketing Professional Services puts it, "A traditional view of sales is akin to hunting, but business development is more like farming: it's a longer-term investment of time and energy and not always a quick payoff."

Marketing , which oversees the promotion and advertising of the company's products and services, plays a complementary role to sales in achieving its targets.

A business development leader and their team can help set appropriate budgets based on the opportunities involved. Higher sales and marketing budgets allow for aggressive strategies like cold calling , personal visits, roadshows, and free sample distribution. Lower budgets tend to rely on more passive strategies, such as online, print, and social media ads, as well as billboard advertising.

Legal and Finance

To enter a new market, a business development team must decide whether it will be worth going solo by clearing all the required legal formalities or whether it might be more sensible to form a strategic alliance or partnership with firms already operating in that market. Assisted by legal and finance teams, the business development group weighs the pros and cons of the available options and selects the one that best serves the business.

Finance may also become involved in cost-cutting initiatives. Business development is not just about increasing market reach and sales, but improving the bottom line . An internal assessment revealing high spending on travel , for instance, may lead to travel policy changes, such as hosting video conference calls instead of on-site meetings or opting for less expensive transportation modes. The outsourcing of non-core work, such as billing, technology operations, or customer service, may also be part of the development plan.

Project Management/Business Planning

Does an international business expansion require a new facility in the new market, or will all the products be manufactured in the base country and then imported into the targeted market? Will the latter option require an additional facility in the base country? Such decisions are finalized by the business development team based on their cost- and time-related assessments. Then, the project management /implementation team can swing into action to work toward the desired goal.

Product Management and Manufacturing

Regulatory standards and market requirements can vary across regions and countries. A medicine of a certain composition may be allowed in India but not in the United Kingdom, for example. Does the new market require a customized—or altogether new—version of the product?

These requirements drive the work of product management and manufacturing departments, as determined by the business strategy. Cost considerations, legal approvals, and regulatory adherence are all assessed as a part of the development plan.

Vendor Management

Will the new business need external vendors ? For example, will the shipping of a product require a dedicated courier service? Will the company partner with an established retail chain for retail sales? What are the costs associated with these engagements? The business development team works through these questions with the appropriate internal departments.

10 Potential Areas for Business Development

As noted earlier, business development can require employees throughout an organization to work in tandem to facilitate information, strategically plan future actions, and make smart decisions. Here is a summary list of potential areas that business development may get involved in, depending on the organization.

• Market research and analysis: This information helps identify new market opportunities and develop effective strategies.
• Sales and lead generation: This involves prospecting, qualifying leads, and coordinating with the sales team to convert leads into customers.
• Strategic partnerships and alliances: This includes forming strategic alliances, joint ventures, or collaborations that create mutually beneficial opportunities.
• Product development and innovation: This involves conducting market research, gathering customer feedback, and collaborating with internal teams to drive innovation.
• Customer relationship management: This involves customer retention initiatives, loyalty programs, and gathering customer feedback to enhance customer satisfaction and drive repeat business.
• Strategic planning and business modeling: This includes identifying growth opportunities, setting targets, and implementing strategies to achieve sustainable growth.
• Mergers and acquisitions: This involves evaluating potential synergies, conducting due diligence , and negotiating and executing deals.
• Brand management and marketing: This includes creating effective marketing campaigns, managing online and offline channels, and leveraging digital marketing techniques.
• Financial analysis and funding: This includes exploring funding options, securing investments, or identifying grant opportunities.
• Innovation and emerging technologies: This involves assessing the potential impact of disruptive technologies and integrating them into the organization's growth strategies.

The Business Development Process in Six Steps

While the specific steps in the business development process will depend on the particular company, its needs and capabilities, its leadership, and its available capital, these are some of the more common ones:

Step 1: Market Research/Analysis

Begin by conducting comprehensive market research to gain insights into market trends, customer needs, and the competitive landscape. Analyze data and gather additional information to identify potential growth opportunities and understand the market dynamics.

Step 2: Establish Clear Goals and Objectives

Leveraging that research, define specific objectives and goals for business development efforts. These goals could include revenue targets, market expansion goals, customer acquisition targets, and product/service development objectives. Setting clear goals provides a focus for the business development process.

Step 3: Generate and Qualify Leads

Use various sources, such as industry databases, networking , referrals, or online platforms to generate a pool of potential leads. Identify individuals or companies that fit the target market criteria and have the potential to become customers. Then, evaluate and qualify leads based on predetermined criteria to determine their suitability and potential value.

Step 4: Build Relationships and Present Solutions

Initiate contact with qualified leads and establish relationships through effective communication and engagement. Utilize networking events, industry conferences, personalized emails, or social media interactions to build trust and credibility. As your relationship forms, develop and present tailored solutions that align with the client's needs. Demonstrate the value proposition of the organization's offerings and highlight key benefits and competitive advantages.

Step 5: Negotiate and Expand

Prepare and deliver proposals that outline the scope of work, pricing, deliverables, and timelines. Upon agreement, coordinate with legal and other relevant internal teams to ensure a smooth contract execution process.

Step 6: Continuously Evaluate

Continuously monitor and evaluate the effectiveness of business development efforts. Analyze performance metrics , gather feedback from clients and internal stakeholders, and identify areas for improvement. Regularly refine strategies and processes to adapt to market changes and optimize outcomes.

While it's common for startup companies to seek outside assistance in developing the business, as a company matures, it should aim to build its business development expertise internally.

How to Create a Business Development Plan

To effectively create and implement a business development plan, the team needs to set clear objectives and goals—ones that are specific, measurable, achievable, relevant, and time-bound (SMART). You can align these objectives with the overall business goals of the company.

Companies often analyze the current state of the organization by evaluating its strengths, weaknesses, opportunities, and threats through a SWOT analysis . That can make it easier to identify target markets and customer segments and define their unique value proposition.

A substantial component of a business development plan is the external-facing stages. It should lay out sales and marketing strategies to generate leads and convert them into customers. In addition, it may explore new potential strategic partnerships and alliances to expand your reach, access new markets, or enhance your offerings.

Teams should conduct a financial analysis and do resource planning to determine the resources required for implementing the plan. Once you implement, you should track progress against the key performance indicators (KPIs) you've chosen.

Skills Needed for Business Development Jobs

Business development is a fast-growing field across industries worldwide. It is also one that calls upon a wide range of hard and soft skill sets.

Leaders and other team members benefit from well-honed sales and negotiating skills in order to interact with clients, comprehend their needs, and sway their decisions. They have to be able to establish rapport, cope with challenges, and conclude transactions. They need to be able to communicate clearly, verbally and in writing, to both customers and internal stakeholders.

Business development specialists should have a thorough awareness of the market in which they operate. They should keep up with market dynamics, competition activity, and other industry developments. They should be able to see potential opportunities, make wise judgments, and adjust tactics as necessary. Because many of their decisions will be data-driven, they need good analytical skills.

Internally, business development practitioners need to be able to clarify priorities, establish reasonable deadlines, manage resources wisely, and monitor progress to guarantee timely completion.

Finally, people who work in business development should conduct themselves with the utmost morality and honesty. They must uphold confidentiality, act legally and ethically, and build trust with customers and other stakeholders.

Why Is Business Development Important?

In addition to its benefits to individual companies, business development is important for generating jobs, developing key industries, and keeping the economy moving forward.

What Are the Most Important Skills for Business Development Executives?

Development executives need to have leadership skills, vision, drive, and a willingness to work with a variety of people to get to a common goal.

How Can I Be Successful in Business Development?

Having a vision and putting together a good team are among the factors that help predict success in business development. A successful developer also knows how to write a good business plan, which becomes the blueprint to build from.

What, in Brief, Should a Business Development Plan Include?

A business development plan, or business plan , should describe the organization's objectives and how it intends to achieve them, including financial goals, expected costs, and targeted milestones.

Business development provides a way for companies to rise above their day-to-day challenges and set a course for a successful future. More and more companies, across many different types of industries, are coming to recognize its value and importance.

American Express. " Business Development and Its Importance ."

Society for Marketing Professional Services. " What Is Business Development? "

World Economic Forum. " The Future of Jobs Report 2020 ," Page 30.

• How to Start a Business: A Comprehensive Guide and Essential Steps 1 of 25
• How to Do Market Research, Types, and Example 2 of 25
• Marketing Strategy: What It Is, How It Works, and How to Create One 3 of 25
• Marketing in Business: Strategies and Types Explained 4 of 25
• What Is a Marketing Plan? Types and How to Write One 5 of 25
• Business Development: Definition, Strategies, Steps & Skills 6 of 25
• Business Plan: What It Is, What's Included, and How to Write One 7 of 25
• Small Business Development Center (SBDC): Meaning, Types, Impact 8 of 25
• How to Write a Business Plan for a Loan 9 of 25
• Business Startup Costs: It’s in the Details 10 of 25
• Startup Capital Definition, Types, and Risks 11 of 25
• Bootstrapping Definition, Strategies, and Pros/Cons 12 of 25
• Crowdfunding: What It Is, How It Works, and Popular Websites 13 of 25
• Starting a Business with No Money: How to Begin 14 of 25
• A Comprehensive Guide to Establishing Business Credit 15 of 25
• Equity Financing: What It Is, How It Works, Pros and Cons 16 of 25
• Best Startup Business Loans 17 of 25
• Sole Proprietorship: What It Is, Pros and Cons, and Differences From an LLC 18 of 25
• Partnership: Definition, How It Works, Taxation, and Types 19 of 25
• What Is an LLC? Limited Liability Company Structure and Benefits Defined 20 of 25
• Corporation: What It Is and How to Form One 21 of 25
• Starting a Small Business: Your Complete How-to Guide 22 of 25
• Starting an Online Business: A Step-by-Step Guide 23 of 25
• How to Start Your Own Bookkeeping Business: Essential Tips 24 of 25
• How to Start a Successful Dropshipping Business: A Comprehensive Guide 25 of 25

• Terms of Service
• Editorial Policy
• Privacy Policy
• Your Privacy Choices

How to make a business plan

Table of Contents

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

Get on board in seconds

Join thousands of teams using Miro to do their best work yet.

Strategic HR Technology Investment: A Comprehensive Checklist for Global HR Teams

• Engagedly Blog

Strategic Business Alignment

Your guide to creating a strategic business development plan.

The People Strategy Leaders Podcast

Every business faces the challenge of crafting an effective business development strategy . But what exactly is strategic business development? In simple terms, it’s a vital tool that ensures long-term success by aligning everyone in your organization towards a common objective.

A well-defined strategy outlines what your organization aims to achieve and the necessary steps to get there. It provides a clear roadmap, guiding your transition from broad directions to specific initiatives and ongoing operations. A strategic business development plan plays a crucial role in driving growth and ensuring sustainable success.

Now, let’s explore the strategic plan further, understand its significance, and dive into the art of crafting a winning business development plan.

Strategic Business Development Plan – What Is It?

A business development strategy is crucial for achieving organizational objectives and driving growth. It involves finding and implementing effective business growth strategies. With a well-defined growth strategy, teams can better understand their goals and contribute to organizational objectives. Business development focuses on attracting and retaining new customers to enhance revenue and expand your organization. By developing a clear plan, your business can plan to achieve these goals.

According to a poll conducted by Bridges Business Consultancy, a staggering 48% of organizations and 85% of businesses fail to achieve even half of their strategic goals. This highlights the importance of creating a strategic business development plan. 

Importance of Strategic Business Development Plan

A well-crafted strategic business development plan is the key to unlock long-term success and growth for your organization. By defining clear goals and actionable plans, businesses can thrive and achieve greatness. But why exactly is a strategic business development plan crucial? Let’s dive into a few compelling reasons.

Improves transparency

Transparency has become recognized as a critical business trait for both customers and employees. By cultivating transparency, you can enhance your company’s success and reputation. From strengthening your sales team to improving employee retention, transparency has the power to make a significant impact. Implementing a strategic growth strategy ensures that everyone in your organization is aware of the goals and their role in achieving them, thus promoting transparency.

Increases sales

At the heart of business development lies growth. Increasing sales is the ultimate goal, and businesses need a plan to make it happen. A strategic business development plan allows you to identify markets and products with high-profit potential, enabling you to prioritize partnerships and make informed decisions. It also helps you reduce expenses, uncover untapped growth opportunities, and allocate resources efficiently. With a solid business development strategy , your bottom line will thrive.

In today’s competitive landscape, businesses must actively seek growth opportunities. A thoughtfully designed business development strategy enables you to expand your clientele, explore new markets, and offer innovative products or services. By identifying your differentiators and value propositions, you’ll set your organization apart from competitors and take a lead in the market.

Also Read: How To Improve Employee Productivity In 2024?

How to create a strategic business development plan.

Effective strategic management involves identifying an organization’s strengths and acknowledging its weaknesses. It goes beyond mere recognition and outlines a robust business strategy that maximizes the benefits and mitigates the drawbacks. A comprehensive corporate development plan comprises various components, each strategically aligned with distinct goals and objectives. Now, let’s delve into a detailed possess to create a business plan:

Define your purpose

A strategic plan serves as the overarching mission or vision statement for a company. When embarking on the creation of a corporate plan, it proves advantageous to initiate the process by clearly defining the goal of your organization . This entails a meticulous identification of the needs, preferences, and pain points of your ideal customers. By gaining a profound understanding of these factors, your plan can be more effectively tailored to cater to their specific requirements. Initiating the strategic planning process with a well-defined purpose sets the foundation for your company to deliver enhanced value over time.

Perform market research

After identifying your target market, it’s time to delve into comprehending their needs. To effectively persuade them to collaborate with you, you need to address the following inquiries:

• What are the major challenges they currently face?
• What specific services pique their interest?
• How do they approach problem-solving at present?
• How can your products or services uplift their current situation?

Once you have solid answers to these questions, it’s crucial to thoroughly research your competitors. Identify what makes you stand out from the crowd and emphasize this unique value proposition to potential clients, leveraging it as your competitive advantage.

Consider SWOT analysis

To gain a profound understanding of your company’s current standing, conducting a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) is a paramount strategy. Each element of the SWOT matrix plays a crucial role in shaping and executing an organization’s strategy. Some factors fall under internal control, while others are significantly influenced by external forces. A SWOT analysis provides a comprehensive view of your business from various perspectives. It not only sheds light on internal aspects for improvement and areas of success but also necessitates an evaluation of the external environment. This evaluation helps identify potential threats and business opportunities that can be either mitigated or seized in the future.”

Provide value to stakeholders

Investing in lasting connections with your clients is a worthwhile expense. Repeat customers not only contribute significantly to your business’s revenue but also come at a lower conversion cost. Moreover, returning customers are more open to your sales pitches, providing valuable insights for your company’s growth. However, remember that your suppliers deserve value too – it’s crucial to prioritize delivering value to them alongside your customers. And let’s not forget about the importance of prioritizing employee satisfaction in your business plan. By doing so, you’ll not only enhance employee morale but also improve customer satisfaction in the process.

Identify ways to monitor progress

Effectively monitoring the progress of your business development strategy is crucial for achieving your goals. One key approach is the utilization of key performance indicators (KPIs) tailored to your strategic objectives. Regularly tracking these KPIs provides real-time insights into the performance of various initiatives, allowing for timely adjustments and improvements. Data analytics tools play a vital role in quantifying metrics such as customer acquisition costs, conversion rates, and website traffic. Additionally, seeking feedback from customers, conducting market research, and implementing surveys can offer qualitative insights that complement quantitative data. 

Make use of technology

Embrace tools and platforms designed to enhance the efficiency of your business development activities. Utilize advanced solutions to manage leads, keep track of interactions, and engage with prospects seamlessly. Leverage social networking sites, implement marketing automation software, and integrate CRM systems to streamline your processes. Maintain flexibility and readiness to adapt to evolving consumer demands and market conditions. Regularly assess and enhance your business development approach to stay ahead and remain competitive in a dynamic business landscape.

Monitor and alter your approach

Regularly monitoring the effectiveness of your business development strategy enables you to make necessary adjustments based on valuable information and insights. Keep a close eye on the progress of your objectives and assess the efficiency of your strategy using key performance indicators (KPIs). Stay proactive by consistently evaluating market developments, gathering customer input, and monitoring competitor activities. 

A comprehensive understanding of your target market, specific objectives, and a clearly articulated value proposition are essential for crafting a successful business growth strategy.

Also Read: Modern Performance Appraisal Types that Create a Winning Culture

Summing it up.

Every successful business has its own unique qualities. That’s why it is crucial to tailor these tactics to align with your specific goals, industry, and target audience. Continuously evaluate your business development efforts and make the necessary adjustments to foster growth and triumph. 

With a well-structured strategic management approach, you can not only enjoy this process but also proudly propel your company forward. Remember, implementing a company plan requires dedication, but it is just the beginning of an exciting journey. By embracing the right planning and utilizing the appropriate resources, your organization stands a fair chance of achieving remarkable success. 

Frequently Asked Questions

1. what is the primary purpose of a strategic business development plan.

A strategic business development plan serves as a roadmap for guiding your company’s growth and success. It outlines goals, identifies opportunities, and sets a clear path for achieving sustainable development. By aligning your business activities with a well-thought-out plan, you can enhance decision-making and improve overall efficiency.

2. How often should I update my strategic business development plan?

Regular updates are crucial for keeping your strategic business development plan relevant and effective. Aim to review and, if necessary, revise the plan at least annually. However, more frequent assessments may be required if there are significant changes in your industry, market conditions, or internal factors. Flexibility and adaptability are key in ensuring your plan remains a dynamic tool for success.

3. What are the key components of a successful strategic business development plan?

A comprehensive strategic business development plan typically includes key components such as a clear mission statement, a thorough analysis of the current business environment, defined short-term and long-term goals, identification of target markets, competitive analysis, and a detailed implementation strategy. It should also outline how progress will be measured and what mechanisms are in place for regular evaluation and adjustments.

Subscribe To The Engagedly Newsletter 

Chandler Barr is the VP of Sales at Engagedly and is focused on driving a culture of progress over perfection in a no-fault environment where employees are secure and encouraged to think creatively to solve problems. Chandler is a seasoned leader that has scaled sales teams for SaaS startups and multibillion-dollar publicly traded tech companies, as well as, led Marines to accomplish the mission during hardships overseas.

Managing a Multi-Generational Team: A Guide To Bridging Generational Gaps in the Workplace

Essential Time-Management Hacks for Today’s Professionals

What Are the Best Strategies for a Manager to Boost their Sales Performance?

Privacy preference center, privacy preferences.

9 steps for writing a strategic business development plan

Updated 04 October 2023 • 7 min read

Developing a business plan can mark the start of an exciting phase, as you start charting future growth. This document serves as the roadmap for your business development strategy as you take your business to new heights.

Creating an effective business development plan can be a tough task. It requires you to think through several aspects of your business that you may not consider on a day-to-day basis.

Don’t worry — we’re here to help. This article will walk you through how to write a business development plan, so you can grow your business in the most effective way possible. 

What is a business development plan?

A business development plan is the growth roadmap for your business. It’s a strategy document that lays out where you want to take your business and how you intend to get there. 

A thorough and carefully crafted business development plan lays out your growth targets, financial projections and the tools and resources your company needs. It may also define your marketing and efforts that support your goals.

A business development plan provides clarity and helps you keep your objectives in focus during the day-to-day grind. It also provides a strong foundation for making business decisions — if you’re not sure whether a move makes sense, you can always consult your plan.

Why do you need a business development plan?

Creating a proper business development strategy can be a lot of work. But it pays dividends by providing clarity and focus. It also helps when trying to secure funding, as it shows you've thought through all the possibilities. 

A business development plan helps you:

Get clarity

A strong business development plan helps you get clear about priorities during the hectic launch phase of your business. It helps you define your goals and objectives, as well as chart out how you’ll reach them. 

Stay focused

As you dive into the day-to-day running of your business, it can be easy to get bogged down in details and lose sight of your larger goals. Your business plan provides an anchor that keeps you in place. And if you’re already in business, it can help you take a step back and refocus on the fundamentals.

Secure funding

A detailed business plan is one of the most effective ways to show investors that you can be trusted. This is especially important when you’re just starting out and have no track record of performance. Your business plan shows that you’ve thought about how your business will fare in the long run, not just in the short term.

Achieve growth

A proper business development plan should include a roadmap. This is your high-level strategy document that serves as the map to your company’s growth. It lays out how you’ll measure success, provides targets to aim for and defines your plans for hitting them.

How to write a business development plan

If you’re convinced that you need to write your own business development plan (or update the one you have), you might be wondering where to start. Let’s walk through the process. 

1. Set clear financial goals

Your business development strategy should include clear financial goals. For example, every business wants to increase sales; however, that’s not a specific goal. Instead, set a target for your sales figures within a certain timeframe, and keep it realistic by using your current numbers as a baseline.

To do this, project your revenue, profit and expenses if business were to stay the same. Then consider what a realistic target might be and include that. This number may be lower than you'd expect, but it’s more important that it’s actually achievable.

2. Refine customer profiles

Detailed customer and audience profiles help your business effectively target its marketing efforts. Your business might already have customer profiles — updating your business plan is a perfect time to update these profiles, as well. And if you don’t have profiles yet, there’s no time like the present.

You can start refining your customer profiles by examining your current customer base. Look at their demographics and habits. Then use a similar strategy to create profiles of your ideal customers.

3. Identify key growth opportunities

Next, identify your key growth opportunities. These could be new products or services, an expansion into a new market, or even a complete rebuild of your current offerings.

Whatever these opportunities are, include them in your business development plan. Articulate how and why these opportunities will help grow the business. 

4. List funding sources

Your plan should include not just the amount of funding you’ll need, but how you plan to get it — loans , equity investors or crowdfunding , for example. Now is the time to come up with an in-depth funding strategy. Doing this legwork on the front end, while developing your plan, makes it easier to focus on execution when stress inevitably creeps in. 

This part of your plan should include the sources you’ve secured, as well as those you’d like to seek funds from. It should also include how much you’ll seek from each source, what form those funds will take, and any obstacles you might encounter.

5. Determine operational needs

You’ve laid out your goals, growth opportunities and potential funding sources. Now, look over these items and determine how to make all this happen. 

Be aware that as your operational needs expand, your business expenses will also increase. For example, you may require additional equipment, a new warehouse to enable expanded logistics, or more employees to help serve customers. Whatever it is, build it into your business development plan.

6. Develop a sales and marketing strategy

Your business development plan is the perfect place to include sales and marketing strategies. Ultimately, these will be some of the key drivers for leveraging your growth opportunities and hitting your financial goals.

As you draft these ideas, run them through this simple test: Will they still hold up if you reach your growth targets, or will you need to rework them? Ideally, you want sales and marketing strategies that can grow along with your business.

7. Create your elevator pitch

Your elevator pitch is the short-and-sweet version of your company’s mission. The premise is simple: If you were to meet someone on an elevator and only had that brief ride to pitch your company, what would you say?

Some people adopt arbitrary rules on their elevator pitch, such as limiting it to a Twitter-length 280 characters. While this limitation isn’t necessary, it should give you a good idea of the brevity of an elevator pitch and the impact you’ll need to make. 

8. Identify your resource needs

You’ve identified your broad operational needs — equipment, facilities and employees. You’ll also want to identify your resource needs. These include how you might manage your technology and team members in a more specific way.

For example, if your marketing plan involves creating video content, you’ll need the proper equipment and software to create it. Your sales strategy might involve retooling your CRM or migrating to a new system. Or, your growth targets might mean that you need to move to a new accounting platform .

9. Determine how you'll measure success

Last, but certainly not least, you’ll need to decide how you’ll measure progress towards your goals. How will you know when you’ve hit that ambitious sales target or grown your business in that new market? 

You need to be able to measure your business performance and progress. Setting targets and KPIs for your employees may be good ways to keep things on track.

Business Development Plan Template

If you need a business development plan example, we’ve put together this template . It’ll help you shape your own business plan and outline the key sections. 

Stay productive and profitable with MYOB

A strong business development plan is a powerful asset for driving growth. It helps you outline your plans and stay on course, even when you’re overwhelmed with day-to-day tasks. 

Achieving your business goals is much easier when you have help — and that doesn’t mean you need to hire more people. MYOB accounting software automates business operations like invoicing, payroll, and tax reporting, so you can spend more time focusing on strategic growth.

Related Guides

How to get a business loan arrow right, how to find investors: a guide for startups arrow right.

Step-by-Step Guide to Writing a Simple Business Plan

By Joe Weller | October 11, 2021

• Share on Facebook
• Share on LinkedIn

Link copied

A business plan is the cornerstone of any successful company, regardless of size or industry. This step-by-step guide provides information on writing a business plan for organizations at any stage, complete with free templates and expert advice. 

Included on this page, you’ll find a step-by-step guide to writing a business plan and a chart to identify which type of business plan you should write . Plus, find information on how a business plan can help grow a business and expert tips on writing one .

What Is a Business Plan?

A business plan is a document that communicates a company’s goals and ambitions, along with the timeline, finances, and methods needed to achieve them. Additionally, it may include a mission statement and details about the specific products or services offered.

A business plan can highlight varying time periods, depending on the stage of your company and its goals. That said, a typical business plan will include the following benchmarks:

• Product goals and deadlines for each month
• Monthly financials for the first two years
• Profit and loss statements for the first three to five years
• Balance sheet projections for the first three to five years

Startups, entrepreneurs, and small businesses all create business plans to use as a guide as their new company progresses. Larger organizations may also create (and update) a business plan to keep high-level goals, financials, and timelines in check.

While you certainly need to have a formalized outline of your business’s goals and finances, creating a business plan can also help you determine a company’s viability, its profitability (including when it will first turn a profit), and how much money you will need from investors. In turn, a business plan has functional value as well: Not only does outlining goals help keep you accountable on a timeline, it can also attract investors in and of itself and, therefore, act as an effective strategy for growth.

For more information, visit our comprehensive guide to writing a strategic plan or download free strategic plan templates . This page focuses on for-profit business plans, but you can read our article with nonprofit business plan templates .

Business Plan Steps

The specific information in your business plan will vary, depending on the needs and goals of your venture, but a typical plan includes the following ordered elements:

• Executive summary
• Description of business
• Market analysis
• Competitive analysis
• Description of organizational management
• Description of product or services
• Marketing plan
• Sales strategy
• Funding details (or request for funding)
• Financial projections

If your plan is particularly long or complicated, consider adding a table of contents or an appendix for reference. For an in-depth description of each step listed above, read “ How to Write a Business Plan Step by Step ” below.

Broadly speaking, your audience includes anyone with a vested interest in your organization. They can include potential and existing investors, as well as customers, internal team members, suppliers, and vendors.

Do I Need a Simple or Detailed Plan?

Your business’s stage and intended audience dictates the level of detail your plan needs. Corporations require a thorough business plan — up to 100 pages. Small businesses or startups should have a concise plan focusing on financials and strategy.

How to Choose the Right Plan for Your Business

In order to identify which type of business plan you need to create, ask: “What do we want the plan to do?” Identify function first, and form will follow.

Use the chart below as a guide for what type of business plan to create:

Is the Order of Your Business Plan Important?

There is no set order for a business plan, with the exception of the executive summary, which should always come first. Beyond that, simply ensure that you organize the plan in a way that makes sense and flows naturally.

The Difference Between Traditional and Lean Business Plans

A traditional business plan follows the standard structure — because these plans encourage detail, they tend to require more work upfront and can run dozens of pages. A Lean business plan is less common and focuses on summarizing critical points for each section. These plans take much less work and typically run one page in length.

In general, you should use a traditional model for a legacy company, a large company, or any business that does not adhere to Lean (or another Agile method ). Use Lean if you expect the company to pivot quickly or if you already employ a Lean strategy with other business operations. Additionally, a Lean business plan can suffice if the document is for internal use only. Stick to a traditional version for investors, as they may be more sensitive to sudden changes or a high degree of built-in flexibility in the plan.

How to Write a Business Plan Step by Step

Writing a strong business plan requires research and attention to detail for each section. Below, you’ll find a 10-step guide to researching and defining each element in the plan.

Step 1: Executive Summary

The executive summary will always be the first section of your business plan. The goal is to answer the following questions:

• What is the vision and mission of the company?
• What are the company’s short- and long-term goals?

See our  roundup of executive summary examples and templates for samples. Read our executive summary guide to learn more about writing one.

Step 2: Description of Business

The goal of this section is to define the realm, scope, and intent of your venture. To do so, answer the following questions as clearly and concisely as possible:

• What business are we in?
• What does our business do?

Step 3: Market Analysis

In this section, provide evidence that you have surveyed and understand the current marketplace, and that your product or service satisfies a niche in the market. To do so, answer these questions:

• Who is our customer? 
• What does that customer value?

Step 4: Competitive Analysis

In many cases, a business plan proposes not a brand-new (or even market-disrupting) venture, but a more competitive version — whether via features, pricing, integrations, etc. — than what is currently available. In this section, answer the following questions to show that your product or service stands to outpace competitors:

• Who is the competition? 
• What do they do best? 
• What is our unique value proposition?

Step 5: Description of Organizational Management

In this section, write an overview of the team members and other key personnel who are integral to success. List roles and responsibilities, and if possible, note the hierarchy or team structure.

Step 6: Description of Products or Services

In this section, clearly define your product or service, as well as all the effort and resources that go into producing it. The strength of your product largely defines the success of your business, so it’s imperative that you take time to test and refine the product before launching into marketing, sales, or funding details.

Questions to answer in this section are as follows:

• What is the product or service?
• How do we produce it, and what resources are necessary for production?

Step 7: Marketing Plan

In this section, define the marketing strategy for your product or service. This doesn’t need to be as fleshed out as a full marketing plan , but it should answer basic questions, such as the following:

• Who is the target market (if different from existing customer base)?
• What channels will you use to reach your target market?
• What resources does your marketing strategy require, and do you have access to them?
• If possible, do you have a rough estimate of timeline and budget?
• How will you measure success?

Step 8: Sales Plan

Write an overview of the sales strategy, including the priorities of each cycle, steps to achieve these goals, and metrics for success. For the purposes of a business plan, this section does not need to be a comprehensive, in-depth sales plan , but can simply outline the high-level objectives and strategies of your sales efforts. 

Start by answering the following questions:

• What is the sales strategy?
• What are the tools and tactics you will use to achieve your goals?
• What are the potential obstacles, and how will you overcome them?
• What is the timeline for sales and turning a profit?
• What are the metrics of success?

Step 9: Funding Details (or Request for Funding)

This section is one of the most critical parts of your business plan, particularly if you are sharing it with investors. You do not need to provide a full financial plan, but you should be able to answer the following questions:

• How much capital do you currently have? How much capital do you need?
• How will you grow the team (onboarding, team structure, training and development)?
• What are your physical needs and constraints (space, equipment, etc.)?

Step 10: Financial Projections

Apart from the fundraising analysis, investors like to see thought-out financial projections for the future. As discussed earlier, depending on the scope and stage of your business, this could be anywhere from one to five years. 

While these projections won’t be exact — and will need to be somewhat flexible — you should be able to gauge the following:

• How and when will the company first generate a profit?
• How will the company maintain profit thereafter?

Business Plan Template

Download Business Plan Template

Microsoft Excel | Smartsheet

This basic business plan template has space for all the traditional elements: an executive summary, product or service details, target audience, marketing and sales strategies, etc. In the finances sections, input your baseline numbers, and the template will automatically calculate projections for sales forecasting, financial statements, and more.

For templates tailored to more specific needs, visit this business plan template roundup or download a fill-in-the-blank business plan template to make things easy. 

If you are looking for a particular template by file type, visit our pages dedicated exclusively to Microsoft Excel , Microsoft Word , and Adobe PDF business plan templates.

How to Write a Simple Business Plan

A simple business plan is a streamlined, lightweight version of the large, traditional model. As opposed to a one-page business plan , which communicates high-level information for quick overviews (such as a stakeholder presentation), a simple business plan can exceed one page.

Below are the steps for creating a generic simple business plan, which are reflected in the template below .

• Write the Executive Summary This section is the same as in the traditional business plan — simply offer an overview of what’s in the business plan, the prospect or core offering, and the short- and long-term goals of the company. 
• Add a Company Overview Document the larger company mission and vision. 
• Provide the Problem and Solution In straightforward terms, define the problem you are attempting to solve with your product or service and how your company will attempt to do it. Think of this section as the gap in the market you are attempting to close.
• Identify the Target Market Who is your company (and its products or services) attempting to reach? If possible, briefly define your buyer personas .
• Write About the Competition In this section, demonstrate your knowledge of the market by listing the current competitors and outlining your competitive advantage.
• Describe Your Product or Service Offerings Get down to brass tacks and define your product or service. What exactly are you selling?
• Outline Your Marketing Tactics Without getting into too much detail, describe your planned marketing initiatives.
• Add a Timeline and the Metrics You Will Use to Measure Success Offer a rough timeline, including milestones and key performance indicators (KPIs) that you will use to measure your progress.
• Include Your Financial Forecasts Write an overview of your financial plan that demonstrates you have done your research and adequate modeling. You can also list key assumptions that go into this forecasting. 
• Identify Your Financing Needs This section is where you will make your funding request. Based on everything in the business plan, list your proposed sources of funding, as well as how you will use it.

Simple Business Plan Template

Download Simple Business Plan Template

Microsoft Excel |  Microsoft Word | Adobe PDF  | Smartsheet

Use this simple business plan template to outline each aspect of your organization, including information about financing and opportunities to seek out further funding. This template is completely customizable to fit the needs of any business, whether it’s a startup or large company.

Read our article offering free simple business plan templates or free 30-60-90-day business plan templates to find more tailored options. You can also explore our collection of one page business templates . 

How to Write a Business Plan for a Lean Startup

A Lean startup business plan is a more Agile approach to a traditional version. The plan focuses more on activities, processes, and relationships (and maintains flexibility in all aspects), rather than on concrete deliverables and timelines.

While there is some overlap between a traditional and a Lean business plan, you can write a Lean plan by following the steps below:

• Add Your Value Proposition Take a streamlined approach to describing your product or service. What is the unique value your startup aims to deliver to customers? Make sure the team is aligned on the core offering and that you can state it in clear, simple language.
• List Your Key Partners List any other businesses you will work with to realize your vision, including external vendors, suppliers, and partners. This section demonstrates that you have thoughtfully considered the resources you can provide internally, identified areas for external assistance, and conducted research to find alternatives.
• Note the Key Activities Describe the key activities of your business, including sourcing, production, marketing, distribution channels, and customer relationships.
• Include Your Key Resources List the critical resources — including personnel, equipment, space, and intellectual property — that will enable you to deliver your unique value.
• Identify Your Customer Relationships and Channels In this section, document how you will reach and build relationships with customers. Provide a high-level map of the customer experience from start to finish, including the spaces in which you will interact with the customer (online, retail, etc.). 
• Detail Your Marketing Channels Describe the marketing methods and communication platforms you will use to identify and nurture your relationships with customers. These could be email, advertising, social media, etc.
• Explain the Cost Structure This section is especially necessary in the early stages of a business. Will you prioritize maximizing value or keeping costs low? List the foundational startup costs and how you will move toward profit over time.
• Share Your Revenue Streams Over time, how will the company make money? Include both the direct product or service purchase, as well as secondary sources of revenue, such as subscriptions, selling advertising space, fundraising, etc.

Lean Business Plan Template for Startups

Download Lean Business Plan Template for Startups

Microsoft Word | Adobe PDF

Startup leaders can use this Lean business plan template to relay the most critical information from a traditional plan. You’ll find all the sections listed above, including spaces for industry and product overviews, cost structure and sources of revenue, and key metrics, and a timeline. The template is completely customizable, so you can edit it to suit the objectives of your Lean startups.

See our wide variety of  startup business plan templates for more options.

How to Write a Business Plan for a Loan

A business plan for a loan, often called a loan proposal , includes many of the same aspects of a traditional business plan, as well as additional financial documents, such as a credit history, a loan request, and a loan repayment plan.

In addition, you may be asked to include personal and business financial statements, a form of collateral, and equity investment information.

Download free financial templates to support your business plan.

Tips for Writing a Business Plan

Outside of including all the key details in your business plan, you have several options to elevate the document for the highest chance of winning funding and other resources. Follow these tips from experts:.

• Keep It Simple: Avner Brodsky , the Co-Founder and CEO of Lezgo Limited, an online marketing company, uses the acronym KISS (keep it short and simple) as a variation on this idea. “The business plan is not a college thesis,” he says. “Just focus on providing the essential information.”
• Do Adequate Research: Michael Dean, the Co-Founder of Pool Research , encourages business leaders to “invest time in research, both internal and external (market, finance, legal etc.). Avoid being overly ambitious or presumptive. Instead, keep everything objective, balanced, and accurate.” Your plan needs to stand on its own, and you must have the data to back up any claims or forecasting you make. As Brodsky explains, “Your business needs to be grounded on the realities of the market in your chosen location. Get the most recent data from authoritative sources so that the figures are vetted by experts and are reliable.”
• Set Clear Goals: Make sure your plan includes clear, time-based goals. “Short-term goals are key to momentum growth and are especially important to identify for new businesses,” advises Dean.
• Know (and Address) Your Weaknesses: “This awareness sets you up to overcome your weak points much quicker than waiting for them to arise,” shares Dean. Brodsky recommends performing a full SWOT analysis to identify your weaknesses, too. “Your business will fare better with self-knowledge, which will help you better define the mission of your business, as well as the strategies you will choose to achieve your objectives,” he adds.
• Seek Peer or Mentor Review: “Ask for feedback on your drafts and for areas to improve,” advises Brodsky. “When your mind is filled with dreams for your business, sometimes it is an outsider who can tell you what you’re missing and will save your business from being a product of whimsy.”

Outside of these more practical tips, the language you use is also important and may make or break your business plan.

Shaun Heng, VP of Operations at Coin Market Cap , gives the following advice on the writing, “Your business plan is your sales pitch to an investor. And as with any sales pitch, you need to strike the right tone and hit a few emotional chords. This is a little tricky in a business plan, because you also need to be formal and matter-of-fact. But you can still impress by weaving in descriptive language and saying things in a more elegant way.

“A great way to do this is by expanding your vocabulary, avoiding word repetition, and using business language. Instead of saying that something ‘will bring in as many customers as possible,’ try saying ‘will garner the largest possible market segment.’ Elevate your writing with precise descriptive words and you'll impress even the busiest investor.”

Additionally, Dean recommends that you “stay consistent and concise by keeping your tone and style steady throughout, and your language clear and precise. Include only what is 100 percent necessary.”

Resources for Writing a Business Plan

While a template provides a great outline of what to include in a business plan, a live document or more robust program can provide additional functionality, visibility, and real-time updates. The U.S. Small Business Association also curates resources for writing a business plan.

Additionally, you can use business plan software to house data, attach documentation, and share information with stakeholders. Popular options include LivePlan, Enloop, BizPlanner, PlanGuru, and iPlanner.

How a Business Plan Helps to Grow Your Business

A business plan — both the exercise of creating one and the document — can grow your business by helping you to refine your product, target audience, sales plan, identify opportunities, secure funding, and build new partnerships. 

Outside of these immediate returns, writing a business plan is a useful exercise in that it forces you to research the market, which prompts you to forge your unique value proposition and identify ways to beat the competition. Doing so will also help you build (and keep you accountable to) attainable financial and product milestones. And down the line, it will serve as a welcome guide as hurdles inevitably arise.

Streamline Your Business Planning Activities with Real-Time Work Management in Smartsheet

Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed. 

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time.  Try Smartsheet for free, today.

Discover why over 90% of Fortune 100 companies trust Smartsheet to get work done.

• school Campus Bookshelves
• menu_book Bookshelves
• perm_media Learning Objects
• login Login
• how_to_reg Request Instructor Account
• hub Instructor Commons
• Download Page (PDF)
• Download Full Book (PDF)
• Periodic Table
• Physics Constants
• Scientific Calculator
• Reference & Cite
• Tools expand_more
• Readability

selected template will load here

This action is not available.

1.1: Chapter 1 – Developing a Business Plan

• Last updated
• Save as PDF
• Page ID 21274

• Lee A. Swanson
• University of Saskatchewan

Learning Objectives

After completing this chapter, you will be able to

• Describe the purposes for business planning
• Describe common business planning principles
• Explain common business plan development guidelines and tools
• List and explain the elements of the business plan development process
• Explain the purposes of each element of the business plan development process
• Explain how applying the business plan development process can aid in developing a business plan that will meet entrepreneurs’ goals

This chapter describes the purposes, principles, and the general concepts and tools for business planning, and the process for developing a business plan.

Purposes for Developing Business Plans

Business plans are developed for both internal and external purposes. Internally, entrepreneurs develop business plans to help put the pieces of their business together. Externally, the most common purpose is to raise capital.

Internal Purposes

As the road map for a business’s development, the business plan

• Defines the vision for the company
• Establishes the company’s strategy
• Describes how the strategy will be implemented
• Provides a framework for analysis of key issues
• Provides a plan for the development of the business
• Helps the entrepreneur develop and measure critical success factors
• Helps the entrepreneur to be realistic and test theories

External Purposes

The business plan provides the most complete source of information for valuation of the business. Thus, it is often the main method of describing a company to external audiences such as potential sources for financing and key personnel being recruited. It should assist outside parties to understand the current status of the company, its opportunities, and its needs for resources such as capital and personnel.

Business Plan Development Principles

Hindle and Mainprize (2006) suggested that business plan writers must strive to effectively communicate their expectations about the nature of an uncertain future and to project credibility. The liabilities of newness make communicating the expected future of new ventures much more difficult than for existing businesses. Consequently, business plan writers should adhere to five specific communication principles .

First, business plans must be written to meet the expectations of targeted readers in terms of what they need to know to support the proposed business. They should also lay out the milestones that investors or other targeted readers need to know. Finally, writers must clearly outline the opportunity , the context within the proposed venture will operate (internal and external environment), and the business model (Hindle & Mainprize, 2006).

There are also five business plan credibility principles that writers should consider. Business plan writers should build and establish their credibility by highlighting important and relevant information about the venture team . Writers need to elaborate on the plans they outline in their document so that targeted readers have the information they need to assess the plan’s credibility. To build and establish credibility, they must integrate scenarios to show that the entrepreneur has made realistic assumptions and has effectively anticipated what the future holds for their proposed venture. Writers need to provide comprehensive and realistic financial links between all relevant components of the plan. Finally, they must outline the deal , or the value that targeted readers should expect to derive from their involvement with the venture (Hindle & Mainprize, 2006).

General Guidelines for Developing Business Plans

Many businesses must have a business plan to achieve their goals. Using a standard format helps the reader understand that the you have thought everything through, and that the returns justify the risk. The following are some basic guidelines for business plan development.

As You Write Your Business Plan

1. If appropriate, include nice, catchy, professional graphics on your title page to make it appealing to targeted readers, but don’t go overboard.

2. Bind your document so readers can go through it easily without it falling apart. You might use a three-ring binder, coil binding, or a similar method. Make sure the binding method you use does not obscure the information next to where it is bound.

3. Make certain all of your pages are ordered and numbered correctly.

4. The usual business plan convention is to number all major sections and subsections within your plan using the format as follows:

1. First main heading

1.1 First subheading under the first main heading

1.1.1. First sub-subheading under the first subheading

2. Second main heading

2.1 First subheading under the second main heading

Use the styles and references features in Word to automatically number and format your section titles and to generate your table of contents. Be sure that the last thing you do before printing your document is update your automatic numbering and automatically generated tables. If you fail to do this, your numbering may be incorrect.

5. Prior to submitting your plan, be 100% certain each of the following requirements are met:

• Everything must be completely integrated. The written part must say exactly the same thing as the financial part.
• All financial statements must be completely linked and valid. Make sure all of your balance sheets balance.
• Everything must be correct. There should be NO spelling, grammar, sentence structure, referencing, or calculation errors.
• Your document must be well organized and formatted. The layout you choose should make the document easy to read and comprehend. All of your diagrams, charts, statements, and other additions should be easy to find and be located in the parts of the plan best suited to them.
• In some cases it can strengthen your business plan to show some information in both text and table or figure formats. You should avoid unnecessary repetition , however, as it is usually unnecessary—and even damaging—to state the same thing more than once.
• You should include all the information necessary for readers to understand everything in your document.
• The terms you use in your plan should be clear and consistent. For example, the following statement in a business plan would leave a reader completely confused: “There is a shortage of 100,000 units with competitors currently producing 25,000. We can help fill this huge gap in demand with our capacity to produce 5,000 units.”

Business Development Plan: What is it & How to Create a Perfect One?

As a business owner, you obviously want to expand your business and increase your network.

But the question is, how to get started on it?

It’s simple! A business development plan is the first step you need to take.

A business development plan is much more than a piece of document. It is what defines your current positioning and helps you devise and implement a strategic plan.

That, in turn, doesn’t just bring in sales, but also goodwill and long-term relations with your stakeholders.

Having a business development plan is like living a healthy lifestyle – it will only offer great things in return but it does demand a little effort and time.

Whereas, a business with no such plan is bound to misplace time, energy and suppress its growth.

So, let’s learn a little more about this business-altering plan. Have a seat because we’re in for a ride!

What is a Business Development Plan? (Definition)

A business development plan is a detailed strategic plan on how to develop your business by implementing various ideas, tactics, and strategies that assist a company in scale better in every sphere of the business. This business development plan is what defines your current positioning and helps you devise and implement a strategic plan to grow in the market.

Simply put, it is the development of long-term value that a firm enjoys from all of its stakeholders.

A business development plan is a guide to bring everyone in the organization on the same page and get them to work towards a common goal.

For your firm to not just be complacent and make big leaps in the industry, a business development plan is a must!

Now, let’s see how this development plan is beneficial for your firm…

How Creating a Business Development Plan is Beneficial?

1. helps a business boost sales.

Profitability is one of the key metrics to judge a business’s growth.

Devising a strong business development plan helps a business to understand the markets that are the most profitable and which plans need to be pursued first.

Business development plans also involve documenting your firm’s revenue model and all of its pros and cons.

This way, you can better assess what changes need to be made in your revenue model and what other streams can be added to it.

Read more:  Business Letters: Definition, Types, Format, and Tips!

2. Presents Expansion Opportunities

Expansion into new markets is always a coveted opportunity for any business.

Business development is all about staying ahead of current trends and curating plans to make the expansion possible.

It’s this research that makes you better acquainted with the best target audiences and customers for your firm and thus paving way for entering new, undiscovered markets.

3. A Better Understanding of your Consumer

As discussed earlier, a good business development plan requires assessing a company’s key demographic and target markets.

It acts from a customer’s perspective so that the business can bring forward a solution to a problem large enough to make profits.

This way the focus turns to the “customer is king” model which works to promote loyalty among customers towards your brand.

4. Improves Company Image

When business development plans are created, it’s not only the customers that are analyzed but also the daily working of the firm.

A business developer can use this information and assimilate it into marketing campaigns.

By keeping potential customers in mind, a firm can address how they strive daily to help satisfy the needs of their customers.

This makes for a solidified marketing campaign.

Now that we know why a business development plan is so crucial, let’s get to creating one!

How to Create a Business Development Plan? Follow these Steps!

Step 1. revisit your vision.

When you started your business, you probably asked yourself the “Where do you see yourself a year from now?” question.

Well, the business development plan starts right there! This is the focal point for all your inspiration.

It defines what YOU want from your firm, and that’s why it’s necessary to think-free and dream high.

Do you want to have a certain amount of sales?

Do you want to win the best local business award?

Whatever it is. Start right here. Articulating what you think you need to reap from your business is where it all starts.

It’ll serve as a baseline to get your firm going and keep you motivated despite hardships.

Step 2. Assessing your Business

The next step is to evaluate your own business.

Conduct SWOT analysis to identify your strengths, weaknesses, and what markets you can venture to.

Align these with your vision, check where you’re slacking and what you need to do to achieve your vision.

For example:

Acme, a beauty brand has the vision to become an international firm in the next two years. Let’s say that their strengths are:

• It resonates well with the customers.
• It is low cost and produces good profit margins.

Whereas their weaknesses are:

• Their marketing plans are not as effective as they need to be.
• Sales haven’t been picking off lately.

This way they can focus better on what needs to be tweaked and work towards attaining their vision.

Read more:  Business Documents: Definition, Types, Benefits & Steps to Create Them!

Step 3. Define your Target Audience

“When you speak to everyone, you speak to no one.”

Sums it all up, doesn’t it?

Without knowing your exact audience, there is no way to make it through in any industry.

A business development plan looks forward to deciphering this and assessing changing trends which helps you find the best-fit audience.

For more details on how you can identify your target audience, check out our blog:

(Linking our target audience blog here once it’s published online)

Step 4. Identify Competition

Knowing what other competitors offer will act as a great tool to understand how your business stands out.

Assess what pricing policies they use, what marketing campaigns they’ve undertaken, and what worked for them.

This way you can identify the best strategic moves for your business moving forward!

Read more:  Business Report: What is it & How to Write it? (Steps & Format)

Step 5. Deliberate New Ideas

From the evaluation you’ve done so far, start setting priorities for what you think needs to change.

And then depending on those, start listing what all possible solutions could help solve them. Mention anything and everything you think would work.

For example: Let’s consider our previous example of Acme which was lacking on its marketing fronts. Now their possible solutions could be:

• Beginning a new marketing campaign.
• Hiring a campaign manager.
• Starting blogs or email marketing.
• Advertising in beauty magazines.

Thus, a firm can tackle all its issues by listing down every possible way to address them.

This brainstorming session may seem far-fetched but can lead you in the right direction and help you find the most accurate solution to your problems.

Step 6. Setting a Goal

Once you’ve devised a plan, it’s important to set dates.

For example: If you plan to begin a marketing campaign, make sure it gets started by a certain date and yields results by a certain date.

Only when you set smaller goals, you’ll be able to achieve your vision.

These goals will set you and the people in your firm into motion and serve as a reminder as to what’s expected of them.

Step 7. Assess your Business Plan

Although many firms overlook this part, it’s utterly crucial.

Now that you have implemented your plans and you’re ready to achieve your vision, it’s time to assess it.

Monitor the impacts and document all of it as you go, so when you get back to it a year from now, you’re more informed about what went wrong and what yielded shining results.

Read More:   Reasons Why You Should Write a Business Plan!

Now you’ve not only created your development plan and assessed it, but you’ve also got ideas and insights into what you need to include in your next one!

Sounds like a concrete business documentation plan may require an even faster and smarter tool!

Well, it’s time for you to meet Bit.ai…

Bit.ai : The Ultimate Tool for Creating a Business Development Plan

We know that creating a business development plan is a complex task and it seems like it requires highly proficient documentation skills…

Well, let us break that bubble for you!

With Bit, you can make documentation fun and exciting and create the perfect business development plan for your business.

Working with Bit is very simple. With its integrated and interactive tools, it will take you much less time to create documents and you’ll get solid results too!

Don’t believe us? Check out some of its amazing features:

• Real-Time Collaboration: When working on a document as comprehensive as a business development plan, it’s obvious that you’ll be working with a team. At such times, it’s more important than ever to have a seamless collaboration experience! Bit facilitates exactly that with its real-time collaboration feature that lets you work on the same document together, comment to exchange ideas, and chat on the side.
• Fully Responsive Templates : Want to create an exciting development plan? Bit has you covered. With its fun and awesome templates that are fully responsive on every kind of device, you are bound to have an exhilarating experience!
• Sleek Editor: A business development plan is deemed to have corrections and require edits and thus a sleek editor like Bit’s would be a handy tool to allow interruption-free editing!
• Sharing and Permissions: A development plan is a vital plan for any business and only needs to be accessed by the right people. Bit supports features like document tracking, password protection, file access restrictions, etc. which help secure your document and lets you decide who gets to access it.
• Real-time Insights: With its trackable links, you can keep an eye on who viewed the plan, for how long, and more. Bit has you covered in offering accurate and powerful insights!
• Smart Workspaces: When working with multiple teams, it’s important that everything is as organized as possible. Bit’s smart Workspaces helps you do just that! Not only can you efficiently work with different departments and teams, but you can also store information of varied kinds in a neat manner.
• Content Library: Bit has a powerful content library that you can use to save and access all your images, videos, and other digital content you might need in your business development plan.
• Rich Media Integration: One of the ways to make your development plan more comprehendible and accessible is to make it interactive. Bit lets you do that! You can  add videos, social media posts, music, cloud files, presentations, maps, charts, surveys/polls – basically every kind of rich media in your Bit doc.
• Client Portal: Bit provides a smooth experience for your team and clients to review your business development plans. All you need to do is invite clients into your workspaces by giving them ‘guest access’. The ‘guests’ aka your clients can get two types of access to the documents: comment-only and read-only.

Trust us when we say that no documentation tool out there is as robust as Bit. It even offers a free account for up to 5 users and we think you should absolutely give it a try!

Our team at  bit.ai  has created a few awesome business templates to make your business processes more efficient. Make sure to check them out before you go, y our team might need them!

• SWOT Analysis Template
• Business Proposal Template
• Business Plan Template
• Competitor Research Template
• Project Proposal Template
• Company Fact Sheet
• Executive Summary Template
• Operational Plan Template
• Pitch Deck Template

We know that everyone craves success but only very few have the patience and perseverance to reach that peak of glory.

A business development plan may not scream success when you’re creating it, but it’s a stepping stone that will take you there!

It will constantly acquaint your organization with its long-term goals, and help it strategize and execute its plans in a resounding manner.

We hope that we’ve gotten you all fired up to get started with your business development plan. Follow our steps and you’re ready to rock!

Don’t forget to let us know how it goes by tweeting us @bit_docs. We’d be happy to hear from you!

Further reads:

13 Business Goals You Must Set In 2021

Formal Report: What is it & How to Create it!

Growth Plan: What is it & How to Create One? (Steps Included)

Market Orientation: What is it & How Does it Work? (The Complete Guide)

15 Business Intelligence Tools & Software Every Business Needs!

Tactical Plan: What is it & How to Create an Effective One?

Unique Selling Proposition: What is it & How to Create Your Own?

KPI Report: What it is & How to Create a Perfect One?

Marketing Research: Definition, Process & Tools!

11 Best Text Editors For Windows, Mac, Linux & More!

Related posts

Shareholder’s agreement: what is it & how to create it, employee orientation: a comprehensive overview and best practices, sales proposal: what is it & how to create a perfect one, team charter: what is it & how to create it, marketing budget: what it is & how to put it together, knowledge sharing vs knowledge management: the key differences.

About Bit.ai

Bit.ai is the essential next-gen workplace and document collaboration platform. that helps teams share knowledge by connecting any type of digital content. With this intuitive, cloud-based solution, anyone can work visually and collaborate in real-time while creating internal notes, team projects, knowledge bases, client-facing content, and more.

The smartest online Google Docs and Word alternative, Bit.ai is used in over 100 countries by professionals everywhere, from IT teams creating internal documentation and knowledge bases, to sales and marketing teams sharing client materials and client portals.

👉👉Click Here to Check out Bit.ai.

Recent Posts

Developer experience(dx): importance, metrics, and best practices, top 12 ai assistants of 2024 for maximized potential, maximizing digital agency success: 4 ways to leverage client portals, how to create wikis for employee onboarding & training, what is support documentation: key insights and types, how to create a smart company wiki | a guide by bit.ai.

The Ultimate Guide to Business Development and How It Can Help Your Company Grow

Discover the importance of business development and how the process can help your business grow better.

FREE SALES PLAN TEMPLATE

Outline your company's sales strategy in one simple, coherent plan.

Updated: 08/19/22

Published: 08/17/21

Imagine working for a company without any employees dedicated to growing and developing the business.

Nobody to challenge you to improve or tell you about new business opportunities, changes in the market, what your competition is up to, or how you can attract your target audience more effectively.

This would make it pretty hard to succeed, don’t you think?

Business Development

Business Development Reps

BDR Responsibilities

Business Development Ideas

Business development process, business development plan.

Business development is the process of implementing strategies and opportunities across your organization to promote growth and boost revenue.

It involves pursuing opportunities to help your business grow, identifying new prospects, and converting more leads into customers. Business development is closely tied to sales — business development teams and representatives are almost always a part of the greater sales org.

Although business development is closely related to sales, it’s important to note what makes them different.

Free Sales Plan Template

Outline your company's sales strategy in one simple, coherent sales plan.

• Target Market
• Prospecting Strategy

You're all set!

Click this link to access this resource at any time.

Business Development vs. Sales

As mentioned, business development lives on the greater sales team yet it serves a different function than typical sales work and responsibilities.

Business development is a process that helps your company establish and maintain relationships with prospects, learn about your buyer’s personas, increase brand awareness, and seek new opportunities to promote growth.

In contrast, sales teams sell your product or service to customers and work to convert leads into customers. Business development-related work simplifies the work of a salesperson or sales manager.

Let’s take a closer look at what business development representatives — the people responsible for carrying out the various business development tasks — do next.

Business Development Representative

Business development representatives (BDRs) seek out and establish new strategies, tactics, targets, employees, and prospects for your business. The goal of all BDRs is to find ways to grow and provide long-term value for the business.

Possessing the necessary business development skills and experience will help your BDRs achieve all of their day-to-day tasks and responsibilities.

Business Development Representative Responsibilities

Although some BDR responsibilities may change over time and as your business grows, the following list will provide you with a solid understanding of typical BDR tasks.

1. Qualify leads.

BDRs must qualify leads and pinpoint ideal prospects to determine who they'll sell to. Typically, leads are qualified through calls, emails, web forms, and social media.

The key to qualifying leads (leads who are assigned to the BDRs as well as leads BDRs identify themselves) is to consider their needs and then determine whether or not your product or software could be a solution for them.

2. Identify and communicate with prospects.

By qualifying leads and searching for people who fit your buyer personas, BDRs will identify ideal prospects. They can communicate with those prospects directly to learn more about their needs and pain points.

This way, BDRs can determine whether or not the prospect will really benefit from your product or service by becoming a customer. This is important because it increases the potential of improved customer loyalty and retention.

Once the BDRs have identified ideal prospects, those prospects can be passed along to a sales rep on the team (or sales manager, if necessary) who can nurture them into making a deal.

3. Proactively seek new business opportunities.

Proactively seeking new opportunities — whether that’s in terms of the product line, markets, prospects, or brand awareness — is an important part of your business’s success. BDRs work to find new business opportunities through networking, researching your competition, and talking to prospects and current customers.

If a new business opportunity is identified, BDRs should schedule marketing assessments and discovery meetings with the sales reps on the team so they can all assess whether or not there’s potential for a deal.

4. Stay up-to-date on competition and new market trends.

It’s important to stay up-to-date on your competition’s strategies, products, and target audience as well as any new market and industry trends.

This will allow you to more effectively identify ideal prospects. It also helps your business prepare for any shifts in the market that could lead to the need for a new approach to qualifying leads and attracting your target audience.

5. Report to salespeople and development managers.

As we reviewed, at most companies, BDRs report to sales reps and sales managers. BDRS must communicate with these higher-ups for multiple reasons such as discussing lead qualification strategies and how to get prospects in touch with sales reps to nurture them into customers.

BDRs also have to report their findings (such as business opportunities and market trends) to sales reps and managers. Relaying this information and collaborating with sales reps and managers to develop and/or update appropriate strategies for your business and audience is critical to your success as an organization.

6. Promote satisfaction and loyalty.

A BDR's interaction with a prospect might be the very first interaction that prospect ever has with your business. So, creating a great first impression right off the bat is crucial to promote interest early on.

Whether a BDR is working to qualify the lead, learn more about the prospect and their needs, or find the right sales rep to work on a deal with them, their interactions with all of your prospects matter.

Once a BDR researches the prospect or begins interacting with them, ensure they tailor all communication towards the prospect. Customizing all content sent their way shows them they’re being listened to and cared for. These actions are professional and leave a strong impression.

In addition to understanding how BDRs help you grow, business development ideas are another powerful way to engage prospects and identify new business opportunities. Let’s take a look.

• Innovate the way you network.
• Offer consultations.
• Provide sales demos for prospects and leads.
• Nurture prospects.
• Provide prospects with several types of content.
• Communicate with marketing.
• Invest in your website.
• Push your employees to expand and refine their skills.

Business development ideas are tactics you can implement to positively impact your company in a multitude of different ways. They can help you identify ideal prospects, network more effectively, improve brand awareness, and uncover new opportunities.

The following tactics are here to get you started — every business and team is different, meaning these ideas may or may not be suited for your specific situation. (So, feel free to modify the list!)

1. Innovate the way you network.

It’s no secret cold calls are less effective than they once were. Instead, innovate the way you network by establishing strong relationships with your prospects. You can do this by meeting with them in person at conferences, trade shows, or events related to your industry.

Browse your online networks including LinkedIn and other social sites for potential customers, too. Reach out to the people who sign up for your email subscription or complete other forms on your site.

2. Offer consultations.

Offer consultations and assessments for prospects. Talking about the ways your product or service applies to their needs will help prospects decide whether or not they’ll convert.

In contrast, consultations and assessments may also bring to light the ways a prospect is not an ideal fit for your product (which is equally as valuable since it prevents you from wasting any time nurturing them or having to deal with an unsatisfied customer down the road).

3. Provide sales demos for prospects and leads.

Provide your prospects and leads with sales demos so they can see how your product or service works in action. Ensure these demos are customized to show a prospect or lead how your product solves their challenge. You can share these demos in person, over email, on your website, or via video chat.

4. Nurture prospects.

Remember to nurture your prospects, whether it’s by phone call, email, meeting, or another mode of communication. The point of lead nurturing is to provide any information needed about your product or service so your prospects can decide whether or not they want to make a purchase.

By nurturing your leads , you’ll be able to tailor the content regarding your brand and product so your leads can better understand how your product will solve their specific pain points. You’ll also be able to show your support for the prospect and ensure they feel heard and understood by your company.

5. Provide prospects with several types of content.

Provide your prospects with different content types such as blogs, videos, and social media posts so they can learn more about your brand and product or service.

It’s best to meet your prospects where they are and provide the content they prefer to read or watch. Ensure all of this content is downloadable and/or shareable so prospects can send it to their team members to show them why your solution is their best option.

6. Communicate with marketing.

Although business development lives in the sales department, that doesn’t mean internal business development work only involves other members of the sales team. Host regular meetings and maintain open lines of communication with the departments at your company that impact your ability to succeed such as marketing and product development.

Think about it this way: Marketing creates content and campaigns for your target audience about how your product or service resolves their challenges. So, why wouldn’t you want to talk to them about the blogs, campaigns, social media posts, and website content they’re creating for the people you’re selling to?

Your reps and BDRs can share any content the marketing team creates directly with prospects to help them convert, as well as inform the marketing team of any content they feel is missing for prospects. If there are projects or campaigns out of your scope, you can opt to hire a marketing agency to help fill the void. But, like your marketing team, they'll need to understand your product and how to connect with your target audience.

7. Invest in your website.

You never get a second chance at a first impression, and in many cases, your website is exactly that — your prospects' first impression of your brand. So, it serves you to make it as accessible, navigable, visible, and helpful as possible.

Taking strides like making your site visually engaging, connecting your social media profiles, optimizing your site for search engines, linking to collateral like sales content , and maintaining an active blog can go a long way when conducting business development.

8. Push your employees to expand and refine their skills and knowledge.

Business development is never stagnant. Strategy, technology, and market conditions are all constantly evolving — so you're best off having your employees stay abreast of these trends.

Anyone involved in your business development should be liable to develop new skills as needed. If your organization adopts any sort of new technology, thoroughly train anyone the change touches on how to use it.

Encourage your employees to learn more about both the nuances of their field and the industries they serve. Is artificial intelligence starting to shift the dynamics of a specific industry? If so, make the BDRs who serve that market learn all they can about how it might change the nature of the companies they interact with.

A business development process is the combination of steps your business takes to grow effectively, boost revenue, improve relationships with leads, and more. These steps are what your business development team will work on every day. It includes everything related to delighting customers along each part of the buyer's journey.

By working through your business development process, your team will have a strong understanding of your organization-wide goals, sales targets, current business situation, who your target audience members are, and more.

How to Do Business Development

• Conduct extensive market research.
• Raise visibility and awareness.
• Promote thought leadership.
• Conduct outreach.
• Qualify leads to pass off to sales.
• Provide exemplary customer service.
• Develop sales content from success stories.

1. Conduct extensive market research.

Successful business development rests, in large part, on you understanding your market and target personas. If you have no idea who you're trying to sell to and the state of the market they comprise, you can't successfully implement any other point on this list.

Study and survey your current customers to see who tends to buy from you. Look into your competition to get a feel for where you fit into your broader market. And take any other strides to get a better feel for the "who" behind your successful sales — without that intel, you'll never be able to shape the "how" side of your business development.

Free Market Research Kit

5 Research and Planning Templates + a Free Guide on How to Use Them in Your Market Research

• SWOT Analysis Template
• Survey Template
• Focus Group Template

2. Raise visibility and awareness.

Business development, as a broader practice, extends beyond your sales org — your marketing department can also play a central role in the process. You can't source a base of potential customers if no one knows who you are.

Actions like constructing an effective website, investing in paid advertising, leveraging social profiles, participating in co-marketing partnerships with industry peers, and maintaining an active blog can all go a long way in supporting successful business development.

3. Promote thought leadership.

This point is sort of an extension of the one above. Establishing credibility is one of the more important steps you can take when doing business development. You can't just stop with prospects knowing who you are — they need to trust you if you're ever going to earn their business.

Publishing in-depth, industry-specific blog content is one way to get there — if you can show that you have a firm grasp on every aspect of your field, you can frame yourself as a reliable, knowledgeable resource for your customers. That kind of trust often translates to sales, down the line. Other media like webinars, white papers, and video content can also help your case.

4. Conduct outreach.

Actively reaching out to prospects is one of the most crucial, traditional elements of business development. You need to touch base with prospects if you're going to vet them and ultimately convert them to qualified leads.

This step is typically supported by extensive research on individual prospects, paired with contacting warm and cold leads proactively but not aggressively. BDRs typically shoulder this responsibility — and for many people, it's the aspect of the process most closely associated with the term "business development."

5. Qualify leads.

Once your BDRs have connected with leads, they need to qualify them to determine their viability and understand whether they're worth the sales org's time and effort. That generally entails having conversations with leads and asking the right qualifying questions to reveal their fit for your product or service.

This is one of the most pivotal moments in the business development process — in some respects, it could be considered its last step. Successfully executing this point typically means the process, as a whole, has worked.

6. Provide exemplary customer service.

Business development is an ongoing process that involves virtually every side of your business in some capacity — and customer service is no exception. Your service org needs to keep current customers happy to generate positive word of mouth and bolster your company's reputation. That kind of effort offers you credibility and can generate referrals, making business development more straightforward and effective.

7. Develop sales content from success stories.

Another part of business development is translating customer satisfaction into actionable, promotable sales content — pointed, product-specific content that's used to generate sales. While marketing content is used for thought leadership and garnering general interest, sales content is used to appeal to potential buyers, looking into your company specifically.

Sales content can come in a variety of forms, including case studies and testimonials — two mediums that lean heavily on your current customer base. When you use customers' experiences to generate interest in your business, your business development efforts essentially come full circle.

By compiling these elements of business development and sharing them among your team, you create an actionable business development strategy or plan that encourages and promotes success and growth. Let's review the different steps involved in creating your business development plan next.

A business development plan is a strategy your team can refer to while working to achieve growth-related goals. Sales managers typically create the business development plan for BDRs to work on.

The purpose of a business development plan (or strategy) is to set realistic goals and targets that allow your reps to grow the business, close more deals, identify prospects, align members of the sales team (and other teams, company-wide), and convert more leads.

1. Craft an elevator pitch.

You can simplify any initial communication with prospects by having an elevator pitch ready to go. This elevator pitch should explain your company’s mission and how your product or service can solve the needs of your target audience. Your elevator pitch should grab the attention of prospects and leads — and get them excited to learn more about what you offer.

Additionally, you can help your team determine which elevator pitches used by both BDRs and reps are most successful in converting leads and then document it in your greater strategy so everyone has access to it.

2. Set SMART goals.

Set SMART goals for your strategy — meaning, make sure your targets are specific, measurable, attainable, relevant, and timely. By creating SMART goals for your business development plan, you’ll be able to ensure these goals are aligned with those of your entire company.

For example, if one of your goals is to increase your number of identified qualified leads this quarter by 5% , make the goal specific by determining the type of prospects you’ll focus on and how you’ll identify them.

Then, decide how you’ll measure your success — perhaps by measuring the number of these prospects who then go on to talk with a sales rep to learn more about the product or service.

You determine this goal is attainable due to the fact you increased your number of qualified leads last quarter by 3%. 5% isn’t too much of a leap.

Your goal is relevant because you know it’ll help your business grow — it pushes you to make a greater impact on your team by contributing to the sales team’s ability to close more deals and boost revenue. Lastly, it’s timely because you’ve set this goal for the quarter.

Free SMART Goal Template

A free template to help you create S.M.A.R.T. goals for marketing campaign success.

• Set your goals
• Calculate your metrics
• Evaluate your success

3. Conduct a SWOT analysis.

As mentioned above, part of any role in business development is to stay up-to-date on market and industry trends and understand your competition. This is where SWOT analysis comes in handy — SWOT stands for strengths, weaknesses, opportunities, and threats . The key to using SWOT analysis correctly is to have a clear goal in mind first.

For example, if your goal is to determine the best way to handle outreach with prospects , you can begin talking to your BDRs, sales reps, sales managers, and current customers about what works best for them.

Next, think about your strengths — what does your business do well? Maybe you have a large support team that provides helpful onboarding for new customers. Or you have several remote reps who can meet face-to-face with prospects in their desired location.

(You might have multiple strengths that make you stand out, so don’t be afraid to list them all and which ones have the greatest impact on your customers.)

Now, think about your weaknesses . Are your product’s limited offerings requiring some leads to consider your competition’s product in addition to yours? Is the need for your product growing faster than your production, or faster than you’re able to establish a large customer support team to assist your customers?

Onto your business opportunities . Think about where you’re going as a business and what you know you can accomplish. For example, maybe your business has recently partnered with another company that can help you boost brand awareness and attract a much broader base of leads and customers.

Lastly, who are your threats ? Think about your current competition — who’s producing a product or service like yours and is attracting a similar target audience? Who could become your competition in the future — is there a market gap that another company (new or established) could identify the need for and begin selling?

SWOT analysis allows you to identify the ways your company can create opportunities to grow and expand. It also helps how you establish new processes to address any weaknesses or threats such as identifying more qualified leads, efficiently converting prospects into customers, and shortening the sales cycle.

4. Determine how you’ll measure success.

Depending on the SMART goals you created and the SWOT analysis you performed, you’ll also need to decide how you’re going to measure your business development success.

Here are some examples of common business development KPIs that can help you analyze your efforts:

• Company growth
• Changes in revenue
• Lead conversion rate
• Leads generated per month/ quarter/ predetermined time
• Prospect and customer satisfaction
• Pipeline value

5. Set a budget.

Depending on the type of business development goals you set for the team, you may determine you need to set a budget. Consider your resources, the cost of any previous business development strategies you’ve developed, and other important operational line items (what you need, who’s involved, etc.).

Collaborate with the greater team to determine the amount you’re willing to, and need to, spend on business development to get the process started at your company.

6. Always keep your target audience in mind.

Whatever it is you’re working towards, keep your target audience and ideal prospects in mind. Assess their needs and understand exactly how your business and product or service will meet their pain points.

After all, this audience is the group who is most likely to buy your product. Make sure your plan addresses them and their needs so your team can convert more of them and grow your business.

7. Choose an outreach strategy.

As we’ve reviewed above, a major component of business development is finding new prospects and potential customers. To find new prospects, you’ll need to decide how you’ll perform outreach, or connect with these potential customers. Here are some ideas:

• Use referrals
• Upsell and cross-sell
• Sponsorship and advertisement

Also, review any expectations or guardrails related to outreach reps are held to so your business has only professional and on-brand interactions with prospects.

Congrats! You’ve just completed your business development plan — with your strategy and ideas, your business will be growing in no time.

Business Development Resources

1. hubspot sales hub.

Best for Businesses Interested in a Wide-Reaching, One-Stop Solution

HubSpot Sales Hub includes a suite of resources that enable more focused, effective business development. Features like email templates and email tracking lend themselves to well-targeted, productive prospecting.

Its conversational intelligence capabilities can provide invaluable insight into the "why" behind your BDRs' overall performance — letting you pinpoint the strengths and flaws in key business development elements like your messaging and pain point assessments.

Sales Hub is a dynamic solution that covers a lot of bases for your sales org — including several beyond business development. But that wide range of applications doesn't undermine its utility for BDRs and their managers. If you're looking for a solution that addresses almost every component of successful business development, consider investing in HubSpot Sales Hub.

2. Bloobirds

Best for Businesses Interested in Keeping BDRs and Top-of-Funnel Activities on Track

Bloobirds is a sales engagement and playbook platform that guides SDRs and closing reps to convert more prospects into customers. It partners with your existing CRM — sitting on top of it to make it more functional for the sales team.

It eliminates admin tasks, makes selling more intuitive, and makes sure reps follow best plays with the in-app playbook's help. Bloobirds helps sales teams flow through their pipeline — it also collects crucial data and creates competitive insights.

3. Leadfeeder

Best for Businesses Struggling to Generate High-Potential Leads

Leadfeeder is a powerful resource for enhancing a central element of any business development efforts — lead generation The platform helps you identify high-potential leads by automatically analyzing your website traffic.

The software removes ISP traffic to pin down visitors' companies and gauge interest. It also lets you create behavioral and demographic filters for better-informed, more productive lead segmentation.

Successful business development often leans, in large part, on your ability to generate high-quality leads — so if you're interested in effectively sourcing those contacts, you'll need to invest in some sort of lead generation software. Leadfeeder is as good a place as any to start.

How To Use LinkedIn For Business And Marketing

Take control of your LinkedIn strategy with this free guide. You'll learn about...

• LinkedIn Company Pages
• Optimizing for Search.
• LinkedIn Analytics.

4. LinkedIn

Best for Businesses Looking for a Free Way to Source Leads

LinkedIn is one of the most prominent, practical, effective resources for certain key elements of the business development process — namely, prospecting. The value behind leveraging social media for top-of-funnel sales activities isn't exactly some well-kept secret.

Plenty of business development professionals already use channels like LinkedIn to source, screen, and connect with potential leads. Strides like scrolling through skill endorsements, using alumni searches, and engaging with users who have looked at your posts are all excellent ways to find interested prospects and enhance your business development efforts.

Business Development Helps You Grow Better

Business development is a crucial part of any successful company. It’s how you determine the best ways to boost revenue, identify your ideal prospects, generate more leads, and close more deals.

Think about how you can make a strong business development plan and ensure you have the right group of business development reps so you can begin growing your business today.

Editor's note: This post was originally published in July, 2019 and has been updated for comprehensiveness.

Don't forget to share this post!

Related articles.

Corporate Development vs Business Development: What’s the Difference?

How to Build Business Relationships: 7 Key Tips & Helpful Context

What Is Competitive Advantage? Its Nature & How to Find Yours

How to Create a Business Development Strategy for Your Sales Team [Template]

Capture Manager: The Sales Role Your Team Could Be Missing

Powerful and easy-to-use sales software that drives productivity, enables customer connection, and supports growing sales orgs

Business Development Plan: 7 Essential Elements

Having a business development plan is essential to thrive in the current competitive marketplace. This is because, at present, it’s become very much infused in many sales and marketing functions.

To get started, it’s necessary that you take stock of your past performance before developing your road map. Since creating one is no mean feat, we’re prepared to illuminate your path.

Here’s our blueprint on how to come up with your own business development plan.

What is a business development plan?

Why a business development plan is important, 1. learn to prioritize, 2. control the narrative, 7 essential elements of a business development plan, 1. set your sails, customer retention, customer lifetime value (clv), 2. center your approach, 3. define your marketing channels, 4. choose kpi and develop dashboards to monitor progress, 5. align your process suit your customer’s needs, 6. find out resource needs, 7. communicate with stakeholders.

A business development plan is fundamentally a document that contains the framework on how you’ll implement your business development strategy.

Having revealed this, it’s important that we demystify the two ideas. A business development strategy contains the concept behind the development of a business. On the other hand, a business development plan deals with all the nuts and bolts to make progress feasible.

When starting a business, it’s easy to get lost in all the excitement. If you’re not careful, you may find yourself stagnating.

To enhance your odds of success, it’s necessary to get all the details right from the word go. While a business development plan doesn’t necessarily guarantee you success, you will definitely have a clear vision on how to sidestep possible danger routes.

Having a crystal ball sounds great, right?

If you’re looking to play the long game, then you need a business development strategy plan. With one in place, it becomes easier for you to achieve your objectives. With a sense of directions and a well-mapped out strategy , you can focus your energies on what’s needful.

Once you have one, it’s a great idea to review and update it on the regular so that you can:

• Remind yourself of your key objectives and where your priorities lie
• Adapt to changes in the business scene
• Assess whether you’re making headway using your strategies
• Leverage new opportunities that you encounter

With a business plan in place, you can take a recliner and review what’s working and check out avenues to improve.

You need to pull all the stops to get a plan on how to chart your path. You can start off with simple things like encouraging your staff to share feedback can go a long way. While the process may seem time-consuming and overwhelming at first, you’re sure to reap dividends in the long run.

By planning, you’ll be able to realize the various forces that affect your success. If you’re already doing business, you’ll be able to take inventory and figure out what’s working. Objectively, you want to have more control over your business and your livelihood. By researching, you’ll also have a great opportunity to:

• Comprehend your business finances like cash-flow management and figuring out the break-even point
• Learn more about your industry, market, and the competition
• Review challenges you may encounter and analyze how to beat them
• Make sound business decisions that will give you a competitive advantage

Having a clear vision of where you see the business in the next 12 months is central to achieving your objectives.

This is because an outline of the key 3-5 achievements you believe will set you apart helps you anticipate and prepare for success. Once you have that figured out, you can handle the granular aspects of the process later on.

To ensure that you remain focused, it’s necessary that these audacious goals include revenue goals. While at it, you need to also strive to strike a balance in your operations. There’s no need to only meet a couple of your objectives and total miss out on others is there?

If you’re unsure about what else to include in your grand plan, here’s a quick overview of the key points:

While generating new sales is fantastic news to any businessperson, it’s important to ensure you don’t lose existing customers. On the road to better customer retention, you’re bound to discover that the key lies in providing stellar customer service.

If you’re not sure customer retention matters, here’s a stat that will wow you. On average, it takes about 5 times more to land a new customer than it does to keep the ones you already have.

This refers to the net revenue you can expect to get from a customer during the course of your business relationship .

If you’re a new business that’s dependent on a select number of customers, you need to diversify. Failure to do this could see you at a crossroads one or two of them decide to jump ship.

Increase customer lifetime value👇🏼 •Create a funnel with your most popular product. •HEAVILY discount it. (If you aren’t nervous, it’s not discounted enough) •Add upsells/downsells/order bumps •Email/text your satisfied customers with the special offer. Now go get it. — Alex Ramos🛩 (@iamalexxramos) October 20, 2019

To boost your chances, you need to lower your average CLV by diversifying your revenue base. Of course, this is dependent on the quality of your reach. If you have too many low-revenue customers, then it’s best to first focus on increasing your mean CLV. 

Defining your target marketing and setting up detailed buyer profiles is a key ingredient for success. Here’s a quick look at how this can work to your benefit:

A focused business development plan gives you the opportunity to qualify and score prospects to prioritize your constrained sales and marketing resources.

A well-defined target market and buyer profiles give you the legroom to come up with content that boosts your bottom line

With a targeted strategy, it’s easier for you to come up with products and services for your target market

As you work towards developing your business development plan, it wouldn’t hurt to revise previously defined buyer personas. It’s also great counsel to re-access your target market.

After you do this, you can start working towards tweaking your messaging to suit each market segment. With a focused marketing approach, you’re sure to find it easy managing your resources. Importantly, you need to give preference to the things that the best odds of creating long-term value. 

Right after you’ve ascertained your target audience, it’s time to generate leads for each market segment.

The best way to do this? By being data-driven.

This means you need to get more granular and embrace the SMART goals concept. In essence, your objectives need to be Specific, Measurable, Attainable, Relevant, and Time-related.

To kick things off on the right foot, you need to have your first SMART goal be all about the revenue target. With a clear definition of a revenue target, you can then proceed to conceive a cascading series of SMART goals. If possible, you want them all to be based on each lead generation channel in your system.

You also need to think tactically about your target markets and the marketing channels you use. How do you plan to generate more inbound leads ? Does content marketing sound palatable?

If so, how often do you intend to publish? Which topics do you expect to garner much interest? Do you have a strategy to promote?

All these are questions that will help you gain a better understanding of your target audience. With an elaborate tactical plan, you can maintain consistency in all work departments.

Embracing a data-driven approach is sure to work great for you since you’ll be able to keep tabs on your KPI performance. By so doing, you’ll realize that you’re able to meet your goals after every quota without any surprises.

At the same time, being data-driven gives you insights on the effectiveness of your business development plan. With the right kind of intel, you can focus your resources on the strategies that work best. This may mean that you need to tweak or abandon poor-performing ones.

As you track progress, it’s important to also pick the metrics that matter. Ideally, you want to stick to those that contribute to your bottom line. To get a clearer picture, you need to reflect on your professional sales funnel for all of your marketing channels.

If you manage to set SMART goals for every step of the funnel, you’ll find it easy to track progress made. You can then share this information in dashboards for constant tracking and organization.

If you want to enhance your revenue generation process, you need to have the customer in mind. How best do you think your approach will correspond with your customers buying process? In a perfect world, you want the sales process to seamlessly happen irrespective of which salesperson on your team is involved.

In truth, this may be hard to accomplish, but, it can be done. All you need to do is identify the milestones that need to be accomplished in order to hasten the sales process.

You can define these milestones in your CRM system to ensure all salespersons know what’s expected of them. With a clear line of vision, they can breezily conceive plans to move to the next milestone.

As a manager, this will work great for you as you’ll have more insights into the sales pipeline. It’s also a brilliant strategy since it ensures a consistent sales approach form all team members.

As always, it’s vital to note that sales qualification is one of the most important stages of the sales process. In particular, SMB businesses need to have their sales qualification game on lock. This is because most of them have limited resources which they can’t expand on avenues not worth pursuing.

Without a refined qualification process, you’ll simply be setting yourself up for failure down the road. To avoid this, you need to be in tune with the intricacy of the modern buying process .

While conventional thinking will have you believe that the economic buyer holds the keys to the city, it’s a different ball game today. The B2B buying process has morphed into a process that now involves multiple stakeholders. As such, you need to make certain that your buying process shows this.

Having already discovered how to go about business expansion, it’s now time to move to the next phase. How exactly do you intend to execute your business development plan?

Are there specific attributes you’re looking for in employees? Do you have the technology to make your dreams a reality? What are your resource needs?

Importantly, you need to ascertain whether to employ a DIY (do it yourself) or a DIFM (do it for me) approach. This is because many SMB enterprises don’t have the prowess to take on complex business development plans.

Where the waters start getting murky, it’s logical to seek the services of an agency or consultant to help you out. It’s also sound advice to have your internal staff learn from them as they go about their business. You can also provide additional training to them so that they are well-versed in the business.

To achieve your revenue targets, you may realize that you need to invest more in your salespeople . As a manager, the onus is on you to think about whether hiring a sales assistant will prove beneficial. Once onboard, they may be able to keep your consultants focused on realizing more business opportunities.

In terms of technology, here’s what you’ll probably need during business development:

• CRM software
• Sales prospecting software
• Dashboard software
• Graphic design/video editing software
• Content management system for your website
• Webinar software
• Marketing automation software

By figuring out your budget and resource needs, you’ll find it easier to navigate and hit target revenues.

It’s crucial that you share your business development strategy plan with stakeholders.

Having said that, you need to think above and beyond just the management team. Everyone at your company needs to know the important aspects of your business development plan. This is because, some elements like messaging, high-level goals and target markets are actually important to everyone.

It’s also important that your service, management, and sales team are all reading from the same script about the company vision. When this happens, it will be easy for them all to focus on creating long-term value.

Consultants also need not be left in the cold. Part of their onboarding process needs to involve a review of the vision and goals of the company. With a proper briefing, they’ll be able to carry out their duties better and help you move closer towards the realization of your dreams.

A comprehensive business development plan that spells out review protocols and how to achieve your goals is necessary. To get to the promised land, you need to also ensure that you have the right technology and automation.

Now that we’ve highlighted 7 essential elements you need to succeed, we’re confident you’re ready to take on the world.

When do you plan to implement a business development plan?

Is there anything holding you back from doing so?

Let us know in the comments section below!

Kevin Thomas Tully is a globally-recognized Social Selling and Big Data strategist who employed the principles of Social Selling long before the term entered the popular business vernacular. A Johns Hopkins-trained data scientist, Kevin has applied true buyer intent data, predictive analytics, and data mining to the sales and marketing process for more than a decade to gain a strategic marketplace advantage for leading brands worldwide.

Direct Mail Campaigns: How Effective Are They?

Sales Process: The Best Approach to Close More Sales

Related posts.

Consultative Selling Techniques: 7 Steps to Selling More

B2B Sales Trends in 2020: What You Must Know

4 Low-Budget Lead Generation Tactics for a SaaS Business

Write a comment cancel reply.

Save my name, email, and website in this browser for the next time I comment.

Type above and press Enter to search. Press Esc to cancel.

Get started

• Project management
• CRM and Sales
• Work management
• Product development life cycle
• Comparisons
• Construction management
• monday.com updates

Meet any target: business development plan template

A company’s goals are an integral part of its productivity. When your team understands what targets they need to hit, they have something clear to strive for and feel a sense of pride when they succeed. Setting intentions about where your business is going and how to get there is an important part of the building process.

Gain clarity about what your company’s objectives are with the help of a free business development plan template. We’ll share a fully customizable template with you that you can use on monday.com. But before that, this article looks at the benefits of using such templates and what you should include in a business development plan.

Get the template

What is a business development plan template?

A business development plan template is a customizable document that outlines the objectives of your business and actionable steps to meet them. These can be your company’s long or short-term goals, amounts needed for start-up costs, or specific milestones, such as hitting a specific monthly sales target, or getting your first repeat client. The plan outlines steps to take to get to those goals and assigns specific tasks to individuals to hold them accountable for meeting the deadlines.

A business development plan template is a pre-formatted tool that describes your business objectives and how you’ll achieve them.

Although you can always write these plans down in a regular, static document, many businesses opt to use a customizable pre-built format to get off to a strong start.

Why use a business development plan template?

As a business owner, creating a custom, agile business development plan helps you gain clarity regarding decision-making on areas, such as investments, resources, and budgeting. Unlike with pen and paper, or even a word doc, a template is dynamic. You can move initiatives around, assign ownership, store all relevant information on the template itself, and customize any aspect of the template from labels, template structure and appearance, automations, and more.

Of course, there are a lot of things to consider when it comes to creating a well-thought-out document. Below, we’ll discuss some of the things you may want to consider and include in your business development plan.

What to include in a business development plan

A business development plan comes into play during the growth stage of your business. By specifying your targets and plans of action, the business development plan becomes a roadmap for achieving growth and success. To ensure you have a strong plan, consider including the elements summarized below.

Financial goals

A business’s growth is largely based on its financial success, so it’s critical to assess your current financial position to set targets for the future. Start by:

• Looking to your past and current revenue as a baseline for what your business brings in
• Assessing your overhead costs versus your profits
• Setting goals for bringing in higher profits and revenue in the coming months and years
• Getting specific about your timeline, so you can reassess your financial position when you hit those dates

Funding plan

Meeting your financial goals and achieving financial growth requires funding. Use this section of the business development plan to determine the amount of business capital you currently have and what steps you can take to secure more funding in the future within your target market segment.

Opportunities for growth

Look at your business to identify where you have room to grow. This will vary depending on what industry and business you work in. For some, this might mean developing a new line of products or adding additional services that can attract new clients and boost revenue.

Operational needs

Examine operational needs and take a practical look at what needs to change in the daily function of your business to support expansion and further development. This could mean investing in new equipment or hiring additional personnel to oversee specific departments or projects.

Sales and marketing plans

An important part of business growth is how you promote your company to consumers. Determine a marketing strategy to get customers excited about your new products and services or to inform consumers of investments you’re making in equipment upgrades. Your marketing plans are how you’ll communicate your investments and improvements to drive growth through customer interest.

Understand strengths and weaknesses 

Creating a business development plan requires a firm understanding of your company’s strengths and weaknesses. To identify these, consider performing a SWOT analysis . You can use the resulting information to develop a strategic plan to leverage strengths and improve on weak areas across all aspects of your business.

Building your team

For a business to grow successfully, you must also expand your workforce. This means hiring new team members and learning to delegate tasks with a lower priority or difficulty level, so you can focus on matters of high-level priority. Use this part of your plan to assess what tasks you can assign to someone else and how many people you might need to hire to meet the demands of your growing business.

Having a plan to develop your business is a great foundation. But you also need tools to put that plan into action. Starting with a solution that lets you bring people together, communicate priorities, and manage tasks can increase your chances of success.

monday.com supports business development and planning

Your business development plan template is the starting point for your company’s expansion. As you move toward creating targets and future plans for your business, you can make use of the many other features and templates on monday.com to understand where you’re at with your business and what areas are ready to support growth.

monday.com lets you create workflows to plan and track projects and day-to-day processes. Connect off-platform tools necessary for collaboration and communication with team members from around the world, and leverage no-code automation opportunities to streamline repetitive tasks.

You can start with our Business Development Plan Template, customizing the columns to meet your specific needs.  Take notes, mention team members on tasks to get their feedback, or color-code your business development plan to create a visual that’s easy to digest at a glance.

Once you’re ready to put your business development plan into action, turn to our Template Center for plenty of other tools to help you get started on various tasks.

Related templates 

A business development plan template isn’t the only useful tool for growing your business. Consider some of these other options to help your teams increase efficiency and promote growth.

One-page business plan template

Our easy-to-use One-page Business Plan Template is meant to provide an overview of your objectives and deadlines at a glance. Completing the one-page business plan template creates a reference point for the scope of your business objectives that you can easily return to at any time.

Business executive summary template

Our Business Executive Summary Template is an ideal tool when you’re preparing to pitch your company to investors. It offers a guide for emphasizing the core of your business plan in a way that appeals to the interests of your target audience. You can include sales/marketing plans, staff expenses, and long-term goals to provide prospective stakeholders with a clear picture of where your business stands and where it’s going.

Writing business plans is easier when you start with a template. But knowing what to include and what might be most important can help you make the most of such documents. Check the FAQs below for some more tips.

FAQs about business development plan templates

What are the main parts of a business plan?

A solid business plan should have four key components. The main parts of a business plan include:

• An executive summary
• A marketing plan
• Key management bios
• A financial plan that includes cost and pricing information

What is the most important part of a business plan?

The executive summary is the most important part of any business plan. The executive summary acts as the preface to the overall business plan and the hook that gets readers excited about the possibility of investing in your company. The goal of the executive summary is to entice the investor to read the rest of your plan, so aim for the most polished version possible.

Build your company’s future with a business development plan template from monday.com 

Your business development strategy is critical to growing your company and meeting future goals. Using templates from monday.com can help you build your business development plan to drive success.

Having a business plan creates a 30% higher chance of growth for your business compared to businesses that don’t start with written action plans. A customizable, user-friendly business development plan template provides a starting point to realizing your objectives.

Send this article to someone who’d like it.

Business Development Team Structure

New business is the lifeblood of any professional services firm. New clients and new work from existing clients drive a firm forward and provide opportunity for both professional and business growth.

But for many firms, bringing in new clients can be a major challenge. They simply don’t have the business development team structure to support steady, consistent growth. Billable professionals, slammed with work, “have no time” to find and develop new prospects. Then the work slows down and panic sets in. There is a mad scramble to get qualified leads and close new engagements, only to have the cycle repeat itself.

There must be a better way.

There is, and it takes the traditional professional services business development model and turns it on its head. To understand why you need a new structure and how it works we need to start with an understanding of business development and how it has changed.

Download the Business Development Guide

Business Development Defined

Business development  (BD) is the process of identifying, nurturing and acquiring new clients and business opportunities to drive growth and profitability . As commonly used in the professional services context, BD includes major elements of traditional marketing and sales functions, such as lead generation, nurturing, opportunity qualification, proposal preparation and closing.

How Business Development Is Evolving

Once upon a time, business development was pretty simple. Do good work, take care of your existing clients and get involved in your local community and the referrals would come your way. For those professionals with outgoing personalities, a round of networking events and perhaps an occasional educational presentation was all it took to be a successful rainmaker.

In this traditional seller-doer configuration the role of business development was quite limited. BD was there to support individual rainmakers . Setting up appointments, managing some events and helping with proposals was all that was expected. The individuals filling these roles often had administrative backgrounds with little or no formal marketing or sales training.

But then something changed.

Slowly at first, but then with increasing speed, professional services buyers changed their behavior. Rather than calling up a colleague to ask a business question, they began to use search engines. Online shopping became easier and easier. We began to develop the expectation that we could find exactly the right product or service to fill our specific needs. In industry after industry, a wave of digital transformation rocked traditional buying patterns and expectations. And professional services were no exception to this trend.

A recent study of professional services buyers showed that over a five year period traditional referrals decreased by 16% and client loyalty declined by 20%, even though client satisfaction remained stable. However, the latest edition of this study indicates that client referrals are back on the rise.  At the same time, the use of online search continued to be the second most popular channel to search for business solutions, just after asking their peers or colleagues for a referral.

What’s going on here? The answer is pretty clear. Buyers are using digital technology to find a “perfect fit” solution—a firm with the right expertise and focus to solve the specific challenge they are facing. Buyers are looking for tailored solutions that provide superior value. It matters less and less whether or not these service providers are local. Even before COVID-19, remote work was becoming more and more normalized.

Now, make no mistake about it—traditional face-to-face interaction has not disappeared, nor is it likely to. Rather, it is becoming one possible path to new business, rather than the only possible path. Based on our study of buyer behavior , we estimate that approximately 70% of buyers’ sales behavior happens in the digital space.

So how is a modern professional services firm to respond to this shift in the behavior of prospective clients? What is the right way to structure your business development team?

Two Models of Business Development Team Structure

While the specifics of how firms structure their business development function can vary, two basic models tend to dominate. The first of these is the traditional model in which a seller-doer drives business development. We call this structure the Rainmaker Model.

The primary alternative is a model in which multiple people collaborate to implement a strategic business development plan. We call this configuration the Team Model.

The Rainmaker Model is focused on individual fee-earners. Their goal is to build long-term relationships and become a trusted advisor to the clients that they bring into the firm. In turn, these personal relationships will produce referrals to build their practice.

In this approach, the role of marketing or business development personnel is to support the activities of the Rainmaker, often at the direction of the Rainmaker. The result is a portfolio of clients who are loyal to the Rainmaker.

When you overlay this traditional model on the emerging patterns of buyer behavior, the limitations become obvious. The range of talents and activities required to succeed at both digital and traditional marketplace is daunting. How can one billable professional find the time or acquire the range of specialized skills necessary to be successful? They probably can’t. And what happens if that person moves to a competitor? Their personal relationships probably leave with them.

And, of course, there is that pesky problem of cross selling the firm’s services. In an alarming number of cases, it simply doesn’t happen. Because each Rainmaker is focused on their own practice, the “siloing” of practices is almost inevitable.

Given these limitations, it is not surprising that an alternative model has emerged.

Watch the On-Demand Webinar: Business Development Plays to Close Deals in Turbulent Times

The Team Model envisions a business development function where the individual fee-earning professional is just one member of a team that includes diverse skill sets and roles. The professional’s primary goal is not to develop individual relationships, but rather to showcase the firm’s full range of expertise to solve clients’ problems—including emerging issues that might affect clients in the future.

Why expertise rather than relationships? The answer is simple. Expertise is the number two deciding factor in the final selection of a firm . While many clients certainly value good relationships, they also value solving their critical business problems. And as we mentioned earlier, it’s very difficult for an individual to successfully deliver as a jack of all trades.

Every team needs a leader, and in this model that role falls to marketing or business development. They assemble and manage the team, planning and coordinating multi-channel activities. Members of the team may come from a marketing or business development background, or they may be fee-earners themselves. Importantly, roles within the team are based on skill sets and interest, not titles.

The focus of the team is on the firm as a whole, not just a single practice. This allows the team to make strategic decisions about priorities and resource allocation and not assume that every practice should be treated identically. What best serves the firm as a whole? How can our client’s benefit from the full range of services we offer? This concept is often referred to as a “one firm” strategy. No matter which practice they work with initially, clients have easy access to any of your services with a minimum of fuss.

One of the biggest benefits of the Team Model is that it builds the value of the entire firm’s brand, not just a single practice. This means that when a professional leaves your firm, the value doesn’t go out the door with them.

Key Business Development Activities and Roles

The activities required to attract, nurture, qualify and close a new client can vary depending on your industry and marketing strategy. We’ll focus on the most common and widely applicable activities and group them together in a series of roles. In a large, complex organization, you might have multiple individuals in each of these roles. In smaller firms, a single individual may function in multiple roles.

The secret here is to think of these activities as tasks that can be accomplished in a variety of ways. You can hire someone, outsource the activity or train an existing staff member. Also, don’t get hung up on a person’s title. Their skill and interest are more important than their formal role. Be willing to adapt to an evolving business development challenge.

Your business development team structure might look something like this:

• Researcher— Which markets should you pursue? How should you price your services? What are your true differentiators ? What is the most efficient channel to reach your target audience? These are the types of questions that you need to answer to reduce your risk and accelerate new business. Unless you are a major enterprise, this is often an outsourced activity. You may also conduct prospect research on individual firms and people you plan to meet with. Usually, this is an inhouse activity.
• Strategist— The insights that you gain from research and experience need to be turned into a formal strategy and marketing/business development plan . This plan is what guides your business development team. Be careful—good implementers do not always make good planners, and vice versa. This activity can often benefit from an outside perspective: a resource who is not buffeted by internal politics.
• Digital Specialist— With the dramatic growth of the digital space, it is hard to imagine how a firm can succeed without specific digital expertise such as search engine optimization, website skills, marketing automation and analytics. Outsourcing some or all of these functions is common, as many of them are not needed on a daily basis.
• Outreach Specialist— From guest posts to speaking engagements, there is a need to reach out to and secure placements and partnerships. Look for a person with good organization and can be pleasantly persistent. These activities are frequently outsourced as it not usually a full-time need.
• Implementation Support— This role is similar in some ways to the BD support found in the Rainmaker Model. Sometimes you just need help implementing your plans . That might be setting up appointments or preparing a webinar slide deck. Graphic design skills are also a very common need. These tasks are commonly accomplished with a mix of internal and external resources.
• Subject Matter Expert— This person has the technical expertise that you want to showcase and promote. While they have the core knowledge, they may not necessarily be good at sharing it or closing the sale. Almost by definition, this has to be an in-house person. However, retaining an outside Visible Expert as part of the team can add credibility and trust.
• Presenter— This person presents their expertise in a live or recorded format. A polished presenter can elevate the content and inspire confidence. Many subject matter experts (SMEs) have this skill, but many do not.
• Writer— Not all SMEs are strong writers. Many firms employ or engage outside writing or editorial talent to produce compelling content that conveys expertise.
• Networker— Networking has not gone away, it’s just expanded to digital channels. So, whether it is social media or a face-to-face networking event, someone has to make the connections and build visibility for your expertise. Some SMEs excel at making these connections, others do not. You may need to look no further than your firm’s junior talent, some of whom may be eager to promote your firm’s expertise online.
• Proposal Preparation— Proposals play a major role in some professions and a small role in others. In those requiring significant attention, it is essential to have this skill set on your business development team. If large, complex proposals come only infrequently, you may want to hire outside support when you need it.
• Closer— Closing a sale is a central business development activity, one that that requires skill and talent. Some firms team a talented closer with an SME to benefit from both talent sets. Closers are typically an in-house person.
• Operational Leadership— Last but certainly not least is the need to make all of your business development activities happen as planned. This requires someone to shepherd people through the process. This person must have a clear understanding of the strategy and the ability to navigate day-to-day organizational challenges. While typically an internal position, this may be outsourced if the bulk of lead generation and nurturing is also outsourced.

Watch the On-Demand Webinar: Rowing Together: Align Your Team. Harness the Power of Marketing Planning.

A Final Thought

Structuring a successful business development team is a challenge for many firms, especially as buyer behavior continues to evolve. In many cases, this requires a rethinking of the traditional Rainmaker Model. Contemporary business development is becoming more complex and requires a much broader skill set if one is to thrive in today’s digital-driven marketplace. The Team Model gives most firms a much better way of structuring their business development team.

Free Resource

The Business Development Guide

How Hinge Can Help

Hinge has developed a comprehensive program,  The Visible Firm ® , to deliver greater visibility, growth and profits. This customized program will identify the most practical offline and online marketing tools your firm will need to attract new clients and attain new heights of profitability and growth.

Additional Resources

• Download the Business Development Guide to discover how to take your business development program to a new level of performance and consistency.
• Keep pace with the marketplace, generate leads and build your reputation all at once: download our free  Marketing Planning Guide.
• Watch Business Development Plays to Close Deals in Turbulent Times —a free webinar recording—and transform your business development process.

Most Popular Posts

• A Game-Changing Business Development Strategy to Achieve Consistent Growth
• Brand Development Strategy: 10 Essential Steps for Your Professional Services Firm
• How to Master Strategic Marketing for Professional Services Firms
• Digital Branding for Professional Services
• 10 Essential B2B Marketing Strategies to Grow Your Professional Services Firm
• Digital Marketing Strategy for Professional Services
• Proven Rebranding Strategies for Your Professional Services Firm
• Elements of a Successful Brand 1: Brand Positioning
• The Top 5 Business Challenges for Accounting & Financial Services Firms
• Top 21 Examples of Key Differentiators for Professional Services Firms
• Elements of a Successful Brand 4: Brand Promise
• What Is the Cost of Video Production for the Web?

Send me all articles:

• Build Compensation Plans
• Automate Commissions
• Pay Sales Commissions
• Drive Sales Revenue
• Integrations
• Resource Center
• Reports and Guides
• Learning Center
• Compensation Plan Templates
• Calculators
• Partner Program
• Talk to Sales
• Try for Free

Guide to creating a business development incentive structure

July 27, 2023 | Updated on September 26, 2023 | 11 min. read

Your business development team might be the most entry-level folks on your team. 

Yet, they set the first impressions of your organization to prospects while tasked with building out your pipeline with quality leads. These responsibilities, driven by your business development incentive structure, are crucial to the growth and success of your go-to-market strategy. 

That’s why you have to carefully set your business development commission structure to ensure your reps focus on the right accounts, exercise quality control, and are competitive with industry and regional compensation packages.

In this blog, we’ll review the basics of business development compensation, how to build your first plan or modify an existing one, and offer plan templates to inform your next comp design. 

Try QuotaPath for free

Try the most collaborative solution to manage, track and payout variable compensation. Calculate commissions and pay your team accurately, and on time.

• Business development compensation: The basics

First, what is business development ?

Business development involves the sales process of identifying, qualifying, and closing new business opportunities. It plays a critical function for any organization that wants to grow and succeed. The roles and responsibilities may change depending on the size and stage of the organization.

For instance, a person in business development at a startup or early-stage company might be an experienced leader. This was the case at Katy Stover’s talent development startup, HigherPeople . Her first sales hire, a Head of Business Development, came to her with a decade of experience to build a sales motion and GTM strategy while actively prospecting and closing deals himself. We wrote a blog that included aspects of his business development incentive structure . 

Meanwhile, here at QuotaPath, our business development representative joined us with a year of selling experience in his first software-as-a-service (SaaS) role. His responsibilities include outbound prospecting, following up on inbound leads, and qualifying opportunities before handing them off to our account executives (AE). His commission structure, as a result, varies quite a bit from the business development seller at HigherPeople. 

So, what is a business development representative? A business development representative (BDR) is a sales professional responsible for generating new business opportunities for a company. We often interchange BDR with sales development representatives (SDR) and market development representatives (MDR). 

BDRs typically work by identifying potential customers, qualifying their interests, and then setting up meetings with sales representatives. They may also be responsible for building relationships with potential customers and providing them with information about the company’s products or services.

• When should you add a BDR team?

Not every company has a team of business development reps. 

For instance, smaller companies may not have the resources to support a dedicated BDR team. If that’s the case, the responsibilities usually tied to BDRs fall under Sales and Marketing. 

The industry also plays a role. Some industries are more competitive than others, and companies in these industries may need a dedicated business development team to compete effectively. Companies in the technology industry, for instance, often have dedicated business development teams to help them find new customers and partners.

A company’s strategy also may impact whether or not to have a BDR team. For example, a company that is focused on organic growth may not need a dedicated business development team.

So, how do you know when to start a BDR team?

Our Director of Demand Generation Bret Lehnhof suggests looking at:

• The time it takes for a sales rep to respond to an inbound inquiry
• How many demos a rep has per day or week

“Don’t wait too late to build a BDR team,” said Bret. “Look at lead response times and your reps’ calendars. If their schedules are full, then hesitating to move forward with BDRs can ultimately affect the company’s revenue.” 

Additional Reading:

7 lessons we learned after building our first SDR team

• Business development commission structure: Getting started

So, if the time is now to add your first BDR team, here’s what you need to know to get started with your business development commission structure.

Set main responsibilities

You’ll want to begin by setting the main goals and responsibilities that you want your BDRs focused on.

Are they following up on inbound leads, or are they responsible for cold outbound as well? What is their primary goal, to run demos or set demos? Convert free users to paid users? All of the above? 

Start here so that your comp structure can follow. 

Establish pay mix

Now you’re ready to set your pay mix . In Compensation Hub , our pay mixes for SDR comp plan templates follow a 68:32 split . That means 68% of the plan consists of base pay and the remaining 32% is tied to commissions.

We see this split most often because BDR roles are frequently considered entry-level sales roles which tend to have a greater percentage of guaranteed income. 

However, 50/50 pay mixes are also fairly common at this sales level. 

Additional reading:

What is pay mix?

Define Quota and OTE

Once you have your pay mix set, you’re ready to determine your quota and on-target earnings (OTE). 

Your OTE is the expected amount of total income the BDR makes if they hit 100% goal. It includes both the base pay and the variable compensation.

In 2023, Betts Recruiting reported the following average OTEs for BDRs:

• $50K salary | $70K OTE
• $60K base | $80K OTE

Now that you have some average salary business development rep numbers to consider, you should be ready to define your quota. 

The quota represents the numerical goal that individual sellers and teams must reach by the end of a specific period. In our experience, about 45% of the plans on QuotaPath fall under a quarterly quota frequency. Meanwhile, 25% of the plans follow annual quotas, and another 25% follow monthly quota cycles.

Your quota should be 5x to 8x the size of your BDR’s OTE .

How to set a quota

The formula we adopt is as follows:

Activity x conversion rate = Opportunities x close rate = # of Closed/Won deals x average contract value = Revenue

Backwards, this looks like: 

Revenue / average contract value = # Closed/Won deals / close rate = Opportunities / conversion rate = Activity 

Activity conversion rate: The percentage of activities (calls, emails, chats, demos) that develop into a qualified opportunity

Close rate: The percentage of those opportunities that convert to customers.

SDR OTE:  $72,000

Quota (5x OTE):  $360,000

Monthly quota:  $30,000

Average contract value:  $15,000

Close rate:  10%

Conversion rate:  2.5%

$30,000 / $15,000 = 2 closed/won opportunities / 10% close rate = 20 opportunities / 2.5% conversion rate =  800 activities  per month  ( or 40 activities per day)

Another way to look at quotas is to determine how much of your new business your BDR team will be responsible for. Operatix, for example, reported that BDR teams at SaaS companies are responsible for producing between 30 to 45% of the sales pipeline. 

If you follow that logic, take your annual number of new revenue. What is 30% to 45% of that number? That’s your BDR team’s quota, which you can then divide based on the number of reps you have . 

The last step involves defining what sales activities you want to pay your BDRs on, which we unpack below. 

Streamline commissions for your RevOps, Finance, and Sales teams

Design, track, and manage variable incentives with QuotaPath. Give your RevOps, finance, and sales teams transparency into sales compensation.

• Business development compensation plans to consider

Next is determining what events trigger a commission or bonus for your BDRs. You can pay on activities, closed/won deals, or a mixture of both — which we see most commonly. 

Activity-based commission BDR compensation plan: 

• Demos Completed Bonus : The demos completed bonus rewards your team for scheduling demos that actually occur to keep no-shows at bay. Anytime a demo runs that the BDR schedules, the rep earns $160 as part of an activity-based commission .
• Qualified Opportunity Bonus : The Qualified Opportunity Bonus example pays a bonus on every opportunity the BDR sources and hands off to the account executives. The quarterly quota here (before adjusting) calls for 30 qualified opportunities per quarter that pay $200 an opp.

Closed-won commission plan:

• Closed Won Commission : Use this compensation structure when you want to give your BDRs a piece of the deal that they helped generated. This compensation template includes a 4% commission rate that’s applicable to every deal that comes from a BDR.

Mix of outcome + activity-based plans: 

• Qualified Opportunity Bonus & Closed Won Commission : We love this combination because it promotes quality leads and gives the BDR a taste for the commissions they could earn when they become an account executive. Before adjusting the inputs in this template, the rep would earn $100 for every opportunity generated and 2% off every closed/won deal.
• Opps Created & Demos Completed Bonuses, & Closed Won Commissions : This model blends two activities with closed-won commissions. The Demos Completed Bonus, which pays $25 per demo, accounts for 25% of the total variable while opportunities created account for 50% and pay $100 generated opportunity. And, since the rep is earning variable pay from three sources, the commission rate on closed-won deals drops to 1%. 

Which one should you use? That’ll depend on your business model and how much you’re willing to pay your BDRs. The more “paths” they have to earn incentive pay, then the more complex the plan grows. However, that shouldn’t deter you from adopting a plan that promotes quality leads and rewards the BDRs for sending hot opportunities to the AEs.

Plus, when you adopt automated sales and commission tracking software , we’ll keep everything up-to-date and calculated correctly for you.

• Examples of business development compensation models

Qualified Opportunity Bonus

This model only pays a bonus when they send their account executive a qualified opportunity.

Activity Breakdown: 

Qualified Opportunity Bonus & Closed Won Commission

A compensation plan template that pays the BDR a qualified opportunity bonus and a percentage of the closed/won deal upon the AE converting the lead to customer.

Activity Breakdown:

Business Development Manager Compensation Structure

For a business development manager compensation plan, structures will mirror the reps’ plans with a leadership twist. 

For example, if your reps are responsible for completing 180 meetings per month , and your team consists of 6 reps (equals 30 meetings per month/rep) , then the manager would earn a fixed bonus for each meeting held. Additionally, a buffer will likely be in place so that the manager earns 100% of their incentive pay if the team hits 90% to the goal. 

If your BDR team earns commissions from meetings held as well as a commission percentage from closed/won deals, your business development manager compensation structure might look as follows:

Note: 

• If your BDR plan relies on the number of cold calls or the number of activities completed, your managers are typically not held to that. 
• Additionally, the split on the structure for the manager weighs heavily toward revenue. For example, if a rep is paid 50/50 between the number of demos and revenue, the manager might earn 30% from the number of demos and 70% from the revenue generated by the team. That’s because the manager of the team has more long-term control over the success of the team versus the individual rep. 

Bonus structure for business development: compensation policy

Congratulations. You should now feel confident building out your business development incentive structure. 

Your final step involves drafting a compensation policy template for you and your reps to sign off on. 

Compensation Policy Template

Download the SDR compensation policy template

This document ensures understanding from both parties and can be referenced if a commission dispute arises. We recommend issuing a new commission agreement every time you make a change to an existing compensation plan or roll out a new one. 

It should highlight your commission and bonus rates, payment terms, performance metrics, and clawback clauses (if applicable). 

Feel free to download our SDR compensation policy template to help guide yours. Note: this plan defaults to the Qualified Opportunity Bonus & Closed Won Commission SDR comp plan example. 

Then use QuotaPath to automate the distribution and collection of signatures using our Plan Verification feature . 

Why is business development compensation important?

Business development compensation is important because it helps to attract, motivate, and retain top talent.

More importantly, your business development commission structure can help steer your BDRs toward potential leads that are the highest in quality and most likely to close. That’s especially necessary in a job function that typically compensates on quantity not quality.

But, with the right business development compensation models and corresponding business development manager compensation structure, you can put comp mechanics in place that improve the leads and pay your SDRs/BDRs/or MDRs for doing so.

There are a few key things to keep in mind when designing a business development compensation plan:

• Set clear goals. What do you want your business development team to achieve? Do you want them focused on ideal customer profile (ICP) leads or a specific industry? Design a comp plan that pushes them in that direction. Once you know your goals, you can create a plan that will help them reach them.
• Make sure your plan is fair, logical, and competitive. Your business development team should be able to understand how they can earn money and how their compensation is calculated. Additionally, the plans need to make sense logically and include competitive on-target earnings (OTE) based on region, experience, and size of the company.
• Evaluate twice a year. Your business development compensation plan may need to be adjusted as your business grows and changes. Keep a pulse on rep feedback, total earnings, and effective rates to see how successful your plans are.

By following these tips, you can create a business development compensation plan that will help you achieve your business goals.

How do business development incentives affect general sales team incentives?

Business development incentives affect general sales team incentives based on the selling behaviors you’re motivating. For instance, if your compensation model motivates BDRs to generate and nurture quality leads with the highest chances of closing, then your sales team is more likely to achieve quota and meet or exceed their OTEs.

Reversely, if your business development commission structures focus solely on quantity, such as the Demos Completed Bonus , your BDRs might drop their quality checks and send dozens of poor leads to your AE team. Then, while your BDRs consistently hit their demos completed number, your AEs continue to miss their goals.

Ready to automate sales compensation?

See how QuotaPath can automate commission calculations for your organization.

More from Getting Started

How to create a sales incentive program.

A sales incentive program is a great way to motivate your sales team and boost your sales. In this blog post, we'll discuss key steps in creating a sales incentive program.

How to set up sales commissions in your organization

Learn the essentials on how to set up sales commissions at your organization, such as executing sales commissions, structures, and compensation plans.

Keep up with our content

Subscribe to our newsletter and get fresh insights monthly

Business development plan

Embark on a journey of strategic growth with our business development plan template. Plan, execute, and succeed.

Share this Template

What's inside this business development plan template?

In the fast-paced world of entrepreneurship and business leadership, a well-crafted business development plan isn't just helpful—it's crucial for success. Our Business Development Plan Template, tailored for entrepreneurs, small business owners, and industry leaders, provides a comprehensive framework for planning and executing successful growth strategies.

Market analysis

Central to your business strategy, the Market Analysis section is your compass in the competitive business landscape. It encompasses:

• Target market description: Clearly define your customers and their specific needs, ensuring your offerings hit the mark.
• Competitor analysis: Identify key competitors and dissect their strategies to carve out your unique market position.
• SWOT analysis: Conduct a thorough internal and external analysis, identifying strengths, weaknesses, opportunities, and threats, critical for informed strategic moves.

Growth strategies

In this segment, articulate your blueprint for attracting new customers and breaking into new markets. It's where you translate ambitious goals into actionable plans for customer acquisition and market expansion.

Sales and marketing plans

Align your sales objectives with robust marketing strategies. This alignment ensures a unified approach to driving business growth, with clear marketing goals and innovative sales tactics.

Financial projections and budget

The financial section is where you forecast your fiscal health and outline your budget. It's essential for effective financial planning and crucial for securing investments and stakeholder confidence.

Milestones and timelines

Set specific goals and deadlines to keep your team focused and progress measurable. This part of the template is your roadmap to achieving key business objectives within set timelines.

Team and resource management

Optimize your team and resources for peak performance. Plan your staffing and organizational structure to ensure the right people are in the right roles, driving your business forward.

Connect the template to your goals

This template is more than a document; it's a transformative tool for your business. Whether your aim is to streamline processes, explore new markets, or amplify team productivity, this template is your stepping stone towards these aspirations.

Benefits of using the template

• Enhanced structured planning: This template streamlines the planning process, offering a well-organized framework that breaks down complex business development strategies into manageable segments. It guides you in defining clear objectives and aligns your actions with your business vision, ensuring a more effective and efficient planning experience.
• Aligned team efforts: By providing a clear outline of business goals and strategies, the template ensures that every team member understands their role in the broader business context. This alignment fosters collaboration and enhances productivity, as team efforts are cohesively directed towards shared business objectives.
• Informed decision-making: The template's comprehensive approach to analyzing market dynamics, competitor strategies, and internal strengths and weaknesses empowers you to make well-informed decisions. By identifying risks and capitalizing on opportunities, you can navigate your business towards sustainable growth and resilience in a competitive environment.
• Strategic financial management: With its detailed section on financial projections and budgeting, the template becomes an invaluable tool for financial planning. It helps in forecasting revenue, managing expenses, and allocating resources efficiently, which is critical for maintaining financial health and attracting investments.

Embark on your strategic journey today. Use our Business Development Plan Template to bring clarity, focus, and dynamism to your business strategies. Give it a try for yourself, and experience firsthand how structured planning can elevate your business to new heights of success.

FAQ About the Business development plan Template

Trusted by millions, including teams at

Discover More Templates

Take impactful to a whole new level

Always with you

Easy to use

Works your way

Powerful Features

Get in or get out

Offline first

Beautiful sharing

You’re not alone

We’re here to help

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Developing a Business Plan

An important task in starting a new venture is to develop a business plan. As the phrase suggests, a business plan is a "road map" to guide the future of the business or venture. The elements of the business plan will impact the daily decisions of the business and provide direction for expansion, diversification, and future evaluation of the business.

This publication will assist in drafting your own business plan. It includes a discussion of the makeup of the plan and the information needed to develop a business plan. Business plans are traditionally developed and written by the owner with input from family members and the members of the business team. Business plans are "living" documents that should be reviewed and updated every year or if an opportunity for change presents itself. Reviews reinforce the thoughts and plans of the owner and the business and are a key item in the evaluation process. For an established venture, evaluation determines if the business is in need of change or if it is meeting the expectations of the owners.

Using the Proper Format

The format and appearance of the plan should be as professional as possible to portray your business in a positive manner. When dealing with a lender or possible investor, the plan will be reviewed for accuracy and suggestions for changes to the plan may be offered. The decision to recommend a loan for approval will be largely based on your business plan. Often loan officers will not know a great deal about the proposed venture, but they will know the correct structure of a business plan.

Investors will make their decision based on the plan and the integrity of the owner. For this reason, it is necessary to use a professional format. After loan officers complete their evaluations, the loan committee will further review the business plan and make a decision. The committee members often spend limited time reviewing the document, focusing on the message of the executive summary and financial statements to make their determination. They will refer to other sections of the plan for details and clarification. Because of this, these portions need to be the strongest parts of the plan and based on sound in-depth research and analysis.

Sections of the Business Plan

A business plan should be structured like a book with the title or cover page, followed by a table of contents. Following these two pages, the body of the plan normally appears in this order: executive summary, business mission statement, goals and objectives, background information, organizational matters, marketing plan, and financial plan.

Executive Summary

The executive summary is placed at the front of the business plan, but it should be the last part written. The summary should identify the type of business and describe the proposed business, or changes to the existing business. Research findings and recommendations should be summarized concisely to provide the reader with the information required to make any decisions. The summary outlines the direction and future plans or goals of the business, as well as the methods that will be used to achieve these goals. The summary should include adequate background information to support these recommendations.

The final financial analysis and the assumptions used are also a part of the executive summary. The analysis should show how proposed changes will ensure the sustainability of the current or proposed business. All challenges facing the existing business or proposed venture should be discussed in this section. Identifying such challenges shows the reader that all possibilities have been explored and taken into account during the research process.

Overview, Mission, and Goals and Objectives

This section has three separate portions. It begins with a brief overview that includes a general description of the existing or planned business. The overview is followed by the mission statement of the business. You should try to limit the mission statement to three sentences if possible and include only the key ideas about why the business exists. An example of a mission statement for a produce farm might be: The mission of XYZ Produce is to provide fresh, healthy produce to our customers, and to provide a safe, friendly working environment for our employees. If you have more than three sentences, you should be as concise as possible.

The final portion sets the business's goals and objectives. There are at least two schools of thought about goals and objectives. Goals and objectives should show the reader what the business wishes to accomplish, and the steps needed to obtain the desired results. Conducting a SWOT analysis will assist your team when developing goals and objectives. SWOT in an acronym for Strengths, Weaknesses, Opportunities, and Threats and is covered more in-depth later in the publication. You may want to include marketing topics in the SWOT or conduct two SWOT analyses, one for the entire business and one for the marketing plan.

Goals should follow the acronym DRIVE, which stands for D irectional, R easonable, I nspiring, V isible, and E ventual. The definitions of DRIVE are:

• Directional: It should guide you to follow your vision.
• Reasonable: You should be able to reach the goal, and it should be related to your business.
• Inspiring: Make sure the goal is positive but should challenge the business to grow into the goal.
• Visible: You and your employees should be able to easily recognize the goal. Goals should be posted where everyone sees them every day.
• Eventual: The goals should focus on the future and be structured to provide motivation to all to strive towards the goals.

Objectives should follow the acronym SMART, which stands for S pecific, M easurable, A ttainable, R ewarding, and T imed. Objectives are the building blocks to achieve the goals and stand for:

• Specific: Each objective should focus on one building block to reach the goal.
• Measurable: You should be able to determine if your progress is going in the right direction.
• Attainable: You should be able to complete the objective with an appropriate amount of work.
• Rewarding: Reaching the objective should be something to celebrate and provide positive reinforcement to the business.
• Timed: You must have a deadline for the objective to be achieved. You do not want to have the objectives linger for too long. Not reaching the objectives delays reaching the goals. Not achieving goals is detrimental to the morale of the business.

Goals and objectives should follow these formats to allow for evaluation of the entire process and provide valuable feedback along the way. The business owner should continually evaluate the outcomes of decisions and practices to determine if the goals or objectives are being met and make modifications when needed.

Background Information

Background information should come from the research conducted during the writing process. This portion should include information regarding the history of the industry, the current state of the industry, and information from reputable sources concerning the future of the industry.

This portion of the business plan requires the most investment of time by the writer, with information gathered from multiple sources to prevent bias or undue optimism. The writer should take all aspects of the industry (past, present, and future) and business into account. If there are concerns or questions about the viability of the industry or business, these must be addressed. In writing this portion of the plan, information may be obtained from your local public library, periodicals, industry personnel, trusted sources on the Internet, and publications such as the Penn State Extension Agricultural Alternatives series . Industry periodicals are another excellent source of up-to-date information. The more varied the sources, the better the evaluation of the industry and the business, and the greater the opportunity to have a viable plan.

The business owner must first choose an appropriate legal structure for the business. The business structure will have an impact on the future, including potential expansion and exit from the business. If the proper legal structure is not chosen, the business may be negatively impacted down the road. Only after the decision is made about the type of business can the detailed planning begin.

Organizational Matters

This section of the plan describes the current or planned business structure, the management team, and risk-management strategies. There are several forms of business structure to choose from, including sole proprietorship, partnership, corporations (subchapter S or subchapter C), cooperative, and limited liability corporation or partnership (LLC or LLP). These business structures are discussed in Agricultural Alternatives: Starting or Diversifying an Agricultural Business .

The type of business structure is an important decision and often requires the advice of an attorney (and an accountant). The business structure should fit the management skills and style(s) of the owner(s) and take into account the risk management needs (both liability and financial) of the business. For example, if there is more than one owner (or multiple investors), a sole proprietorship is not an option because more than one person has invested time and/or money into the business. In this case a partnership, cooperative, corporation, LLC, or LLP would be the proper choice.

Another consideration for the type of business structure is the transfer of the business to the next generation or the dissolution of the business. There are benefits and drawbacks for each type of structure covering the transition of ownership. If the business has a high exposure to risk or liability, then an LLC might be preferred over a partnership or sole proprietorship.

If the business is not a sole proprietorship, the management team should be described in the business plan. The management team should consist of all parties involved in the decisions and activities of the business. The strengths and backgrounds of the management team members should be discussed to highlight the positive aspects of the team. Even if the business is a sole proprietorship, usually more than one person (often a spouse, child, relative, or other trusted person) will have input into the decisions, and so should be included as team members.

Regardless of the business structure, all businesses should also have an external management support team. This external management support team should consist of the business's lawyer, accountant, insurance agent or broker, and possibly a mentor. These external members are an integral part of the management team. Many large businesses have these experts on staff or on retainer. For small businesses, the external management team replaces full-time experts; the business owner(s) should consult with this external team on a regular basis (at least once a year) to determine if the business is complying with all rules and regulations. Listing the management team in the business plan allows the reader to know that the business owner has developed a network of experts to provide advice.

The risk-management portion of the business plan provides a description of how the business will handle unexpected or unusual events. For example, if the business engages in agricultural production, will the business purchase crop insurance? Does the business have adequate liability insurance? Is the business diversified to protect against the unexpected, rather than "putting all its eggs in one basket"? If the business has employees, does the business carry adequate workers' compensation insurance? All of these questions should be answered in the risk-management portion of the business plan. More information on how liability can affect your business and on the use of insurance as a risk-management tool can be found in Agricultural Alternatives: Agricultural Business Insurance and Agricultural Alternatives: Understanding Agricultural Liability . The business structure will also determine a portion of the risk-management strategy because the way that a business is structured carries varying levels of risk to the owner and/or owners. All opportunities carry a degree of risk that must be evaluated, and mitigation strategies should be included in this portion of the plan.

Marketing Plan

Every purchase decision that a consumer makes is influenced by the marketing strategy or plan of the company selling the product or service. Products are usually purchased based on consumer preferences, including brand name, price, and perceived quality attributes. Consumer preferences develop (and change) over time and an effective marketing plan takes these preferences into account. This makes the marketing plan an important part of the overall business plan.

In order to be viable, the marketing plan must coincide with the production activities. The marketing plan must address consumer desires and needs. For example, if a perishable or seasonal crop (such as strawberries) will be produced, the marketing plan should not include sales of locally grown berries in January if the business is in northeastern United States. If the business plans to purchase berries in the off-season from other sources to market, this information needs to be included. In this way, the marketing plan must fit the production capabilities (or the capability to obtain products from other sources).

A complete marketing plan should identify target customers, including where they live, work, and purchase the product or service you are providing. This portion of the plan contains a description of the characteristics and advantages of your product or service. Identifying a "niche" market will be of great value to your business.

Products may be sold directly to the consumer (retail) or through another business (wholesale) or a combination of both. Whichever marketing avenue you choose, if you are starting a new enterprise or expanding an existing one, you will need to decide if the market can bear more of what you plan to produce. Your industry research will assist in this determination. The plan must also address the challenges of the proposed marketing strategy.

Other variables to consider are sales location, market location, promotion, advertising, pricing, staffing, and the costs associated with all of these. All of these aspects of the marketing plan will take time to develop and should not be taken lightly. Further discussion on marketing fruits and vegetables can be found in Agricultural Alternatives: Fruit and Vegetable Marketing for Small-Scale and Part-Time Growers .

SWOT Analysis

An adequate way of determining the answers to business and marketing issues is to conduct a SWOT analysis. The acronym SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. Strengths represent internal attributes and may include aspects like previous experience in the business. Experience in sales or marketing would be an area of strength for a retail farm market. Weaknesses are also internal and may include aspects such as the time, cost, and effort needed to introduce a new product or service to the marketplace.

Opportunities are external aspects that will help your business to take off and be sustained. If no one is offering identical products or services in your immediate area, you may have the opportunity to capture the market. Threats are external and may include aspects like other businesses offering the same product in close proximity to your business or government regulations impacting business practices and cost.

Financial Plan

The financial plan and assumptions are crucial to the success of the business and should be included in the business plan. One of the foremost reasons new businesses fail is because they do not have enough start-up capital to cover all expenses to make a profit. The scope of your business will be determined by the financial resources you can acquire. Because of this, you will need to develop a financial plan and create the supporting documents to substantiate it.

The financial plan has its basis in historical data (if you are an existing business) or from projections (for a proposed business). The first issue to address is recordkeeping. You should indicate who will keep the necessary records and how these records will be used. Internal controls, such as who will sign checks and handle any funds, should also be addressed. A good rule to follow for businesses that are not sole proprietorships is having at least two people sign all checks.

The next portion of the financial plan should detail where funding will come from. This includes if (and when) the business will need additional capital, how much capital will be needed, and how these funds will be obtained. If start-up capital is needed, this information should be included in this portion. Personal contributions should be included, along with other funding sources. The amount of money and repayment terms should be listed. One common mistake affecting many new businesses is under-funding at start-up. Many start-up businesses do not evaluate all areas of expense and underestimate the amount of capital needed to see a new business through the development stages (including personal living expenses, if off-farm income is not available).

Typically, a balance sheet, income statement, cash flow statement, and partial budget or enterprise budgets are included in a business plan. More information on agricultural budgets can be found in Agricultural Alternatives: Budgeting for Agricultural Decision Making . These documents will display the financial information in a form that lending institutions are used to seeing. If these are not prepared by an accountant, having one review them will ensure that the proper format has been used.

Financial projections should be completed for at least two years and, ideally, for five years. In agricultural businesses, five-year projections are sometimes difficult to make because of variability in prices, weather, and other aspects affecting production. One way to illustrate these risks is to develop several projection scenarios covering a range of production assumptions. This attention to detail will often result in a positive experience with lenders because they realize that the plan covers several possible circumstances and provides insight into how the business plans to manage risk. More information on financing agricultural businesses can be found in the publication Agricultural Alternatives: Financing Small-Scale and Part-Time Farms .

Financial Statements

To keep personal assets and liabilities separate from business assets and liabilities, it is beneficial to create both business and personal financial statements. A lender will need to see both, but the separation will show how the business will support the family or how the off-farm income will support the business.

Cash Flow Statement

A cash flow statement is the predicted flow of cash into and out of a business over a year. Cash flow statements are prepared by showing the total amounts predicted for each item of income or expense. This total is then broken down by month to show when surpluses and shortfalls in cash will occur. In this way, the cash flow statement can be used to predict when additional cash is needed and when the business will have a surplus to pay back any debt. This monthly prediction allows the owner(s) to better evaluate the cash needs of the business, taking out applicable loans and repaying outstanding debts. The cash flow statement often uses the same categories as the income statement plus additional categories to cover debt payments and borrowing.

After these financial statements are completed, the business plan writer will have an accurate picture of how the business has performed and can project how the business will perform in the coming year(s). With such information, the owner—and any readers of the business plan—will be able to evaluate the viability of the business and will have an accurate understanding of actions and activities that will contribute to its sustainability. This understanding will enable them to make better informed decisions regarding loans or investments in the business.

Income Statement

The income statement is a summary of the income (revenue) and expenses for a given accounting cycle. If the balance sheet is a "snapshot" of the financial health of the business, the income statement is a "motion picture" of the financial health of the business over a specific time period. An income statement is constructed by listing the income (or revenue) at the top of the page and the expenses (and the resulting profit or loss) at the bottom of the page.

Revenue is any income realized by the sale of crops or livestock, government payments, and any other income the business may have (including such items as fuel tax refunds, patronage dividends, and custom work). Other items impacting revenues are changes in inventory and accounts receivable between the start of the time period and the end—even if these changes are negative.

Expenses include any expense the business has incurred from the production of the products sold. Examples of expenses include feed, fertilizer, pesticides, fuel, labor, maintenance, repairs, insurance, taxes, utilities, and any changes in accounts payable. Depreciation, which is the calculated wear and tear on assets (excluding land), is included as an expense for accounting purposes. Interest is considered an expense, but any principal payments related to loans are not an expense. Repayment of principal is recorded on the balance sheet under "Loans Payable."

As the income statement is created, the desired outcome is to have more income than expenses, so the income statement shows a profit. If not, the final number is shown in parentheses (signifying a negative number). Another name for this financial record is a Profit and Loss Statement. Income statements are one way to clearly show how the farm is making progress from one year to the next and may show a much more optimistic view of sustainability than can be seen by looking at a single year's balance sheet.

Balance Sheet

A balance sheet is a snapshot of a business’s assets, liabilities, and owner’s equity at a specific point in time. A balance sheet can be prepared at any time, but is usually done at the end of the fiscal year (for many businesses, this is the end of the calendar year). Evaluating the business by using the balance sheet requires several years of balance sheets to tell the true story of the business’s progress over time. A balance sheet is typically constructed by listing assets on the left and liabilities and owner’s equity on the right. The difference between the assets and liabilities of the business is called the "owner's equity" and provides an estimate of how much of the business is owned outright.

Assets are anything owned by, or owed to, the business. These include cash (and checking account balances), accounts receivable (money owed to the business), inventory (any crops or supplies that the business has stored on farm), land, equipment, and buildings. This may also include machinery, breeding stock, small-fruit bushes or canes, and fruit trees. Sometimes assets are listed as current (those easily converted to cash) and fixed (those that are required for the business to continue). Assets are basically anything of value to the business. Some valuations of assets are not easily determined for items such as breeding stock, small-fruit bushes or canes, and fruit trees and may require the use of a certified appraiser familiar with the items.

Balance sheets may use a market-basis or a cost-basis to calculate the value of assets. A market-basis balance sheet better reflects the current economic conditions because it relies on current or market value for the assets, rather than what those assets originally cost. Market values are more difficult to obtain because of the difficulty in finding accurate current prices of assets and often results in the inflation of the value of assets. Cost-basis balance sheets are more conservative because the values are often from prior years. For example, a cost-basis balance sheet would use the original purchase price of land, rather than what selling that land would bring today. Because purchase records are easily obtained, constructing a cost-basis balance sheet is easier. Depreciable assets such as buildings, tractors, and equipment are listed on the cost-basis balance sheet at purchase price less accumulated depreciation. Most accountants use the cost-basis balance sheet method. Whether you choose to use market-basis or cost-basis, it is critical that you remain consistent over the years to allow for accurate comparison.

Liabilities are what the business owes on the date the balance sheet is prepared. Liabilities include both current liabilities (accounts payable, any account the business has with a supplier, short-term notes, operating loans, and the current portion of long-term debt), which are payable within the current year, and noncurrent liabilities (mortgages and loans with a term that extends over one year).

Owner's equity is what remains after all liabilities have been subtracted from all assets. It represents money that the owner(s) have invested in the business, profits that are retained in the business, and changes caused by fluctuating market values (on a market-basis balance sheet). Owner’s equity will be affected whenever there are changes in capital contributed to the business or retained earnings, so if your practice is to use all earnings as your "paycheck," rather than reinvesting them in the business, your owner's equity will be impacted. On the balance sheet, owner’s equity plus liabilities equals assets. Or stated another way, all of the assets less the amount owed (liabilities) equals the owner’s equity (sometimes referred to as "net worth"). Owner's equity provides the "balance" in a balance sheet.

Putting It All Together

After the mission, background information, organization, and marketing and financial plans are complete, an executive summary can then be prepared. Armed with the research results and information in the other sections, the business will come alive through this section. Research results can be included in an appendix if desired. The next step is to share this plan with others whose opinions you respect. Have them ask you the hard questions—make you defend an opinion you have expressed or challenge you to describe what you plan to do in more detail. Often, people are hesitant to share what they have written with their families or friends because they fear the plan will not be taken seriously. However, it is much better to receive constructive criticism from family and friends (and gain the opportunity to strengthen your plan) than it is to take it immediately to the lender, only to have any problems pointed out and receive a rejection.

Once all parts of the business plan have been written, you will have a document that will enable you to analyze your business and determine which, if any, changes need to be made. Changes on paper take time and effort but are not as expensive as changing a business practice only to find that the chosen method is not viable. For a proposed venture, if the written plan points to the business not being viable, large sums of money have not been invested and possibly lost. In short, challenges are better faced on paper than with investment capital.

Remember, a business plan is a "road map" that will guide the future of the business. The best business plan is a document in continual change, reacting to the influence of the outside world on the business. Having the basis of a written plan will give you the confidence to consider changes in the business to remain competitive. Once the plan is in place, the business will have a better chance of future success.

For More Information

Publications.

Abrams, R. The Successful Business Plan: Secrets and Strategies (Successful Business Plan Secrets and Strategies) . Palo Alto, Calif.: Planning Shop, 2014.

Becker, J. C., L. F. Kime, J. K. Harper, and R. Pifer. Agricultural Alternatives: Understanding Agricultural Liability . University Park: Penn State Extension, 2011.

Dethomas, A., and L. and S. Derammelaere. Writing a Convincing Business Plan (Barron's Business Library) . Hauppauge, N.Y.: Barron's Educational Series. 2015.

Dunn, J., J. K. Harper, and L. F. Kime. Agricultural Alternatives: Fruit and Vegetable Marketing for Small-scale and Part-time Growers . University Park: Penn State Extension, 2009.

Grant, W. How to Write a Winning Business Plan: A Step-by-Step Guide for Startup Entrepreneurs to Build a Solid Foundation, Attract Investors and Achieve Success with a Bulletproof Business Plan (Business 101). Independently published. 2020.

Harper, J. K., S. Cornelisse, L. F. Kime, and J. Hyde. Agricultural Alternatives: Budgeting for Agricultural Decision Making . University Park: Penn State Extension, 2019.

Kime, L. F., J. A. Adamik, E. E. Gantz, and J. K. Harper. Agricultural Alternatives: Agricultural Business Insurance . University Park: Penn State Extension, 2019.

Kime, L. F., S. Cornelisse, and J. K. Harper. Agricultural Alternatives: Starting or Diversifying an Agricultural Business . University Park: Penn State Extension, 2018.

Lesonsky, R. Start Your Own Business Fifth Edition: The Only Start-Up Book You'll Ever Need.  Irvine, Calif.: Entrepreneur Media Inc., 2010.

Shelton, H. The Secrets to Writing a Successful Business Plan: A Pro Shares a Step-by-Step Guide to Creating a Plan That Gets Results. Rockville, Md.: Summit Valley Press, 2017.

Stokes, J. S., G. D. Hanson, J. K. Harper, and L. F. Kime.  Agricultural Alternatives: Financing Small-scale and Part-time Farms . University Park: Penn State Extension, 2005.

Online Course

Starting a Farm: Business Planning  

Periodicals

• American Agriculturist Magazine Farm Progress Companies Inc. 5482 Wilshire Blvd, Suite 260 Los Angeles, CA 90036
• Businessweek Magazine
• Fortune Magazine
• Kiplinger's Personal Finance
• Money Magazine
• BizPlanit - Virtual Business Plan
• PA Business One-Stop Shop
• Small Business Administration
• SCORE—volunteer business assistance
• The Pennsylvania Department of Revenue Starting a Business in Pennsylvania—A Guide to Pennsylvania Taxes
• The Pennsylvania State University Agricultural Alternative Tools
• The Pennsylvania State University Conducting a SWOT Analysis
• The Pennsylvania State University Happy Valley Launch Box

Prepared by Lynn F. Kime, senior extension associate; Linda Falcone, extension educator in Wyoming County, Jayson K. Harper, professor of agricultural economics; and Winifred W. McGee, retired extension educator in Dauphin County

Additional financial support for this publication was provided by the Risk Management Agency of the United States Department of Agriculture and the Pennsylvania Department of Agriculture.

This publication was developed by the Small-scale and Part-time Farming Project at Penn State with support from the U.S. Department of Agriculture-Extension Service.

You may also be interested in ...

A Guide to Farming in Pennsylvania: Planning

Starting a New Agricultural Business

Starting or Diversifying an Agricultural Business

Conducting a SWOT Analysis

Choosing a Legal Structure for Your Agriculture Business

Cooperatives

Example Business Plan

Obtaining a Loan - The C's of Credit

Opportunities for Veterans in Pennsylvania Agriculture

Milk Production Records for Management Control

Personalize your experience with penn state extension and stay informed of the latest in agriculture..

8 Business Plan Templates You Can Get for Free

8 min. read

Updated April 10, 2024

A business plan template can be an excellent tool to simplify the creation of your business plan. 

The pre-set structure helps you organize ideas, covers all critical business information, and saves you time and effort on formatting.

The only issue? There are SO many free business plan templates out there. 

So, which ones are actually worth using? 

To help remove the guesswork, I’ve rounded up some of the best business plan templates you can access right now. 

These are listed in no particular order, and each has its benefits and drawbacks.

What to look for in a business plan template

Not all business plan templates are created equal. As you weigh your options and decide which template(s) you’ll use, be sure to review them with the following criteria in mind:

• Easy to edit: A template should save you time. That won’t be the case if you have to fuss around figuring out how to edit the document, or even worse, it doesn’t allow you to edit at all.
• Contains the right sections: A good template should cover all essential sections of a business plan , including the executive summary, product/service description, market/competitive analysis, marketing and sales plan, operations, milestones, and financial projections. 
• Provides guidance: You should be able to trust that the information in a template is accurate. That means the organization or person who created the template is highly credible, known for producing useful resources, and ideally has some entrepreneurial experience.
• Software compatibility: Lastly, you want any template to be compatible with the software platforms you use. More than likely, this means it’s available in Microsoft Word, Google Docs, or PDF format at a minimum. 

1. Bplans — A plan with expert guidance

Since you’re already on Bplans, I have to first mention the templates that we have available. 

Our traditional and one-page templates were created by entrepreneurs and business owners with over 80 years of collective planning experience. We revisit and update them annually to ensure they are approachable, thorough, and aligned with our team’s evolving best practices.  

The templates, available in Word, PDF, or Google Doc formats, include in-depth guidance on what to include in each section, expert tips, and links to additional resources. 

Plus, we have over 550 real-world sample business plans you can use for guidance when filling out your template.

Download: Traditional lender-ready business plan template or a simple one-page plan template .

Brought to you by

Create a professional business plan

Using ai and step-by-step instructions.

Secure funding

Validate ideas

Build a strategy

2. SBA — Introduction to business plans

The U.S. Small Business Administration (SBA) offers two different business plan templates along with a short planning guide. 

While not incredibly in-depth, it’s enough to help you understand how traditional and lean plans are structured and what information needs to be covered. The templates themselves are more like examples, providing you with a finished product to reference as you write your plan.

The key benefit of using these templates is that they were created by the SBA. While they may provide less guidance, you can be assured that the information and structure meet their expectations.

Explore: The SBA’s planning guide and free templates

3. SCORE — Planning workbook

SCORE’s template is more like a workbook. It includes exercises after each section to help you get your ideas down and turn them into a structured plan.

The market research worksheets are especially useful. They provide a clear framework for identifying your target market and analyzing competitors from multiple angles. Plus, they give you an easy way to document all the information you’re collecting.

You will likely have to remove the exercises in this template to make it investor-ready. But it can be worth it if you’re struggling to get past a blank page and want a more interactive planning method.

Download: SCORE’s business plan template

4. PandaDoc — A template with fillable forms

PandaDoc’s library offers a variety of industry-specific business plan templates that feature a modern design flair and concise instructions. 

These templates are designed for sharing. They include fillable fields and sections for non-disclosure agreements, which may be necessary when sending a plan to investors.  

But the real benefit is their compatibility with PandaDoc’s platform. Yes, they are free, but if you’re a PandaDoc subscriber, you’ll have far more customization options. 

Out of all their templates, the standard business plan template is the most in-depth. The rest, while still useful, go a bit lighter on guidance in favor of tailoring the plan to a specific industry.

Explore: PandaDoc’s business plan template library  

5. Canva — Pitch with your plan

Canva is a great option for building a visually stunning business plan that can be used as a pitch tool. It offers a diverse array of templates built by their in-house team and the larger creative community, meaning the number of options constantly grows.

You will need to verify that the information in the template you choose matches the standard structure of a traditional business plan. 

You should do this with any template, but it’s especially important with any tool that accepts community submissions. While they are likely reviewed and approved, there may still be errors.

Remember, you can only edit these templates within Canva. Luckily, you only need a free subscription, and you may just miss out on some of the visual assets being used. 

To get the most value, it may be best to create a more traditional planning document and transfer that information into Canva. 

Explore: Canva’s business plan gallery

6. ClickUp — The collaborative template

Out of all the project management tools that offer free business plan templates, ClickUp’s is the most approachable.

Rather than throwing you into all the features and expecting you to figure it out—ClickUp provides a thorough startup guide with resource links, images, and videos explaining how to write a plan using the tool. 

There’s also a completed sample plan (structured like an expanded one-page plan) for you to reference and see how the more traditional document can connect to the product management features. You can set goals, target dates, leave comments, and even assign tasks to someone else on your team. 

These features are limited to the ClickUp platform and will not be useful for everyone. They will likely get in the way of writing a plan you can easily share with lenders or investors. 

But this is a great option if you’re looking for a template that makes internal collaboration more fluid and keeps all your information in one place.

Sign Up: Get a free trial of ClickUp and explore their template library

7. Smartsheet — A wide variety of templates

I’m including Smartsheet’s library of templates on this list because of the sheer number of options they provide. 

They have a simple business plan template, a one-page plan, a fill-in-the-blank template, a plan outline, a plan grading rubric, and even an Excel-built project plan. All are perfectly usable and vary in visual style, depth of instructions, and the available format.

Honestly, the only drawback (which is also the core benefit) is that the amount of templates can be overwhelming. If you’re already uncertain which plan option is right for you, the lengthy list they provide may not provide much clarity.

At the same time, it can be a great resource if you want a one-stop shop to view multiple plan types.

Explore: Smartsheet’s business plan template library  

8. ReferralRock affiliate marketing business plan

I’m adding ReferralRock’s template to this list due to its specificity. 

It’s not your standard business plan template. The plan is tailored with specific sections and guidance around launching an affiliate marketing business. 

Most of the template is dedicated to defining how to choose affiliates, set commissions, create legal agreements, and track performance.

So, if you plan on starting an affiliate marketing business or program, this template will provide more specific guidance. Just know that you will likely need to reference additional resources when writing the non-industry sections of your plan.

Download: ReferralRock affiliate marketing business plan template

Does it matter what business plan template you use?

The short answer is no. As long as the structure is correct, it saves you time, and it helps you write your business plan , then any template will work. 

What it ultimately comes down to, is what sort of value you hope to get from the template. 

• Do you need more guidance? 
• A simple way to structure your plan? 
• An option that works with a specific tool?
• A way to make your plan more visually interesting?

Hopefully, this list has helped you hone in on an option that meets one (or several) of these needs. Still, it may be worth downloading a few of these templates to determine the right fit. 

And really, what matters most is that you spend time writing a business plan . It will help you avoid early mistakes, determine if you have a viable business, and fully consider what it will take to get up and running. 

If you need additional guidance, check out our library of planning resources . We cover everything from plan formats , to how to write a business plan, and even how to use it as a management tool . 

If you don’t want to waste time researching other templates, you can download our one-page or traditional business plan template and jump right into the planning process.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Kody Wirth is a content writer and SEO specialist for Palo Alto Software—the creator's of Bplans and LivePlan. He has 3+ years experience covering small business topics and runs a part-time content writing service in his spare time.

Table of Contents

• Qualities of a good template
• ReferralRock
• Does the template matter?

Related Articles

6 Min. Read

Business Plan vs Business Model Canvas Explained

10 Min. Read

14 Reasons Why You Need a Business Plan

Use This Simple Business Plan Outline to Organize Your Plan

5 Min. Read

Business Plan Vs Strategic Plan Vs Operational Plan—Differences Explained

The Bplans Newsletter

The Bplans Weekly

Subscribe now for weekly advice and free downloadable resources to help start and grow your business.

We care about your privacy. See our privacy policy .

The quickest way to turn a business idea into a business plan

Fill-in-the-blanks and automatic financials make it easy.

No thanks, I prefer writing 40-page documents.

Discover the world’s #1 plan building software